Hello, I'm having trouble resetting my computer, I have windows 10 and I'm resetting my computer because it has been really slow lately and very glitchy, and this computer has good hardware, I tried resetting it about 4 times and it fails on the same part, my computer says it was 33% done resetting but then it goes into a blue screen and it states "Your computer has ran into a problem" and makes me log back into windows, please help.