Question Windows says external hard drive has errors, but can't fix it - any solutions?

[Dazzer1234]

Hi folks,

I have a brand new external USB 3 hard drive that i bought for back-up.

Now, after using it for back-up only once (copied 3.5 TB), Windows says it has errors every time i plug it in,

I run the Windows fix but it says failed each time.

So what are my options? Obviously i could just re-format the disk and try again, but copying the 3.5TB of data to it again is quite a hassle.

Are there any good freeware tools available that can make a better job of fixing it than the generic Windows tools?

Thanks in advance!

 

[rgd1101]

what the brand and model of this external usb3 hard drive?

 

[Dazzer1234]

what the brand and model of this external usb3 hard drive?

It's a Seagate 3EEAPA-500 !!

 

[COLGeek]

Check the drive with Seatools:

SeaTools | Seagate Deutschland

SeaTools – Schnelldiagnose-Tool zur Überprüfung des Zustands Ihrer Festplatte

www.seagate.com