Windows says my speakers are not working correctly, reinstalled audio drivers, checked services, no clue

[AccountPlease]

My brother came to me with a problem after resetting his computer. His speakers (which did work before resetting), weren't working. I check and in the Device Manager, it says there is a driver error. We google it and re-install the audio drivers for the motherboard like it recommended, but Windows still says the speakers are not functioning correctly.

We've unplugged and plugged it back in, from his PC and the speakers themselves, I checked and his Audio Services is automatic, so Windows should recognize them.

Any ideas or suggestions open, please and thank you to all who help.

Computer Specs:
I5 processor
Gtx 750
8Gb of RAM
2Tb HDD

NOTE: In the Device Manager, it has a yellow triangle by the IDT High Definition Audio CODEC in the Audio Drivers.

 

[basroil]

What motherboard? I don't know of any reasonable companies that use IDT for consumer boards, most stick to realtek or maybe VIA (usually only older/cheaper boards)

 

[reedo_43]

I believe it is HP.

 

[AccountPlease]

Reedo_43, yes It's HP.

Barsroil, It's an older system, (2012-2013) I believe.

 

[reedo_43]

Did you get the drivers for hp/ Did you un-install the old ones first?

 

[AccountPlease]

Did you get the drivers for hp/ Did you un-install the old ones first?

I don't think he uninstalled the old ones first.

 

[basroil]

Barsroil, It's an older system, (2012-2013) I believe.

Most likely there are no Win 10 audio drivers for your specific model. Check the HP website for driver downloads for your system, but if there are no drivers for Win 10 you have three options:

1) Uninstall the current driver and rescan (in device manager) to install the default drivers. It might find drivers that are close enough.
2) Try using Win8 drivers for it. Might work, might not work, it's very iffy since Win 10 changed how audio drivers work.
3) Get a soundcard for your computer.