how does it fail?
it doesn't register the click?
it comes up blank?
it doesn't show a result?
right click start button
choose powershell (admin)
type
SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth
and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC
if its not finding an answer each time
- Open the Control Panel (icons view), click/tap on the Indexing Options icon, and close the Control Panel.
- Click/tap on the Advanced button.
- In the Index Settings tab, click/tap on the Rebuild button under Troubleshooting...