[SOLVED] Windows Stop code crashes

badpcguy

Reputable
Nov 15, 2017
54
2
4,545
So recently my pc has been getting 2 windows stop code and everything i tried doesnt work
driver_irql_not_less_or_equal
memory management
Service_exception
 
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Solution
I actually just formatted all my drives and re downloaded my drivers and everything seems to be working just fine no crashes playing my games and everything

Colif

Win 11 Master
Moderator
Can you follow option one on the following link - here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link here and I will get someone to convert file into a format I can read
 

badpcguy

Reputable
Nov 15, 2017
54
2
4,545
Can you follow option one on the following link - here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link here and I will get someone to convert file into a format I can read
https://drive.google.com/file/d/1NlRlHte-aw3Yc9K27srcAxbGASza3LJE/view?usp=sharing
https://drive.google.com/file/d/1-jMX14xi60zKqvSZL0dyfeHxrSAj5OEW/view?usp=sharing
https://drive.google.com/file/d/1l-lfKw3JtjoKnvfwVcFleCgCAi77IbPF/view?usp=sharing
 

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/Kza3.html

File information:021219-7312-01.dmp (Feb 12 2019 - 23:29:29)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: iCUE.exe)
Uptime:0 Day(s), 0 Hour(s), 54 Min(s), and 35 Sec(s)

File information:021219-44515-01.dmp (Feb 12 2019 - 22:32:35)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: audiodg.exe)
Uptime:0 Day(s), 1 Hour(s), 09 Min(s), and 37 Sec(s)

File information:021219-11265-01.dmp (Feb 12 2019 - 21:22:18)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:ndis.sys (Process: System)
Uptime:0 Day(s), 22 Hour(s), 31 Min(s), and 10 Sec(s)

File information:021119-18781-01.dmp (Feb 11 2019 - 22:39:01)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:bcmwl63a.sys (Process: System)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 29 Sec(s)

File information:021119-16625-01.dmp (Feb 11 2019 - 21:40:04)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:xinputhid.sys (Process: Steam.exe)
Uptime:0 Day(s), 21 Hour(s), 34 Min(s), and 32 Sec(s)

Comment: 2 types of RAM are being used.

Possible Motherboard page: https://www.msi.com/Motherboard/z270-a-pro.html
There is a BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

I can't help you with this. Someone else will post with more information soon. Please wait for more answers. Good luck.
 

badpcguy

Reputable
Nov 15, 2017
54
2
4,545
bcmwl63a.sys = Broadcom network drivers, considering they are from 2014, its likely reason - update your WIFI drivers

Download or run MSI Live update 6 from your motherboards utility site, it will confirm you have latest drivers - all except network drivers look pretty new
my wireless network device is separate from the motherboard as it doesnt come with wireless wifi adapter i also cant download live update 6 as it says the file is not found also on website those are the latest drivers for my device
 
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Colif

Win 11 Master
Moderator
Yes, I looked at the motherboard before answering question and saw it didn't have WIFI

i think I just suggested MSI live update 6 as its handy anyway and there might have been something else it could find.

What wifi card are you using? Many of them only have win 7 or 8 drivers that are labelled as win 10. Microsoft require drivers for win 1o to be digitally signed by them or win 10 may just ignore them, or not install them at all.
 

badpcguy

Reputable
Nov 15, 2017
54
2
4,545
I actually just formatted all my drives and re downloaded my drivers and everything seems to be working just fine no crashes playing my games and everything
 
Solution