Windows wont install stucked on spining dots (emergency)

[belialakos]

Hello there so i build a brand new pc for a costumer that was working fine for 2 months even with a soft overclock, after that he decided to update the bios of the motherboard and then the problems came out. The pc is not able to install load windows install when booting from a usb since it stucks on the windows/spinning dots screen. I went arround and replace the motherboard Asus B350M gaming plus with a Asus Crosshair Hero VI but the problem persists. I swapped the PSU, Graphics card, RAM, disconnected all the peripherals and internal storage even tried to boot with no internal storage installed just the usb bootable drive with no luck at all.

Also i would like to mention that the new Asus Crosshair Hero VI motherboard gives me some error codes when the pc stucks the most common error codes are "b1 and 63".

PC Specs:
CPU: Ryzen 1800x
New Mobo: Asus Crosshair hero VI
Old mobo: Asus TUF B350M Gaming plus
RAM: Patriot Viper 16GB (2x8) 3000Mhz DDR4
GPU: Nvidia Geforce GTX 1080ti
PSU: Corsair CS650W Gold+
Storage: Samsung 960 Pro M2 256GB/ Seagate 2TB HDD
Cooler: DeepCool Captain 240EX

 

[belialakos]

MERGED QUESTION
Question from belialakos : "Windows Stuck on logo while booting from USB Bootable drive"

Hello there so i build a brand new pc for a costumer that was working fine for 2 months even with a soft overclock, after that he decided to update the bios of the motherboard and then the problems came out. The pc is not able to install load windows install when booting from a usb since it stucks on the windows/spinning dots screen. I went arround and replace the motherboard Asus B350M gaming plus with a Asus Crosshair Hero VI but the problem persists. I swapped the PSU, Graphics card, RAM, disconnected all the peripherals and internal storage even tried to boot with no internal storage installed just the usb bootable drive with no luck at all.

Also i would like to mention that the new Asus Crosshair Hero VI motherboard gives me some error codes when the pc stucks the most common error codes are "b1 and 63".

PC Specs:
CPU: Ryzen 1800x
New Mobo: Asus Crosshair hero VI
Old mobo: Asus TUF B350M Gaming plus
RAM: Patriot Viper 16GB (2x8) 3000Mhz DDR4
GPU: Nvidia Geforce GTX 1080ti
PSU: Corsair CS650W Gold+
Storage: Samsung 960 Pro M2 256GB/ Seagate 2TB HDD
Cooler: DeepCool Captain 240EX

BIOS of the motherboard is now on which version? ClearCMOS by jumper

Which other PSU, GPU and RAM did you try?

Did you use a USB flash drive which was created in the last few days or more than a month? Maybe windows security updates crashed windows

Thanks for the fast answer! Current Bios is 1701 which was updated from stock 1002 that the mobo came with. Tried also 3008 then rolled back to 1701 with Asus bios flashback feature. CMOS was cleared plenty times solving post problem but no luck with windows installation. I have used both 4-5 months old usb bootable drive and brand new one. I also tried windows 7 installation and the problem persists.

i tried to swap with EVGA 750W g2, Corsair Vengeance LED 3200 16GB DDR4 and a Asus Strix GTX GeForce 1080 Advanced edition.

Forgot to mention i was able to boot windows 7 Installation Using LEGACY mode but it wont let me install the OS into the NVMe drive. Anyway windows 7 is not desired for the system.

try today using a fresh windows download with the microsoft media creation tool

try today using a fresh windows download with the microsoft media creation tool

I tried both with media creation and rufus. No luck.

so media creation tool freshly used today for it and not one yesterday or older?

- I've had USB installations seem like they are frozen when we actually needed to give it a while to load with some motherboards or slow flash drives. If you didn't already, let it sit for an hour and see if you can get to the installation.

- I'd also try booting to the Windows 10 USB in another machine to prove it works and you can get to the installer.

- Swap the CPU out for another AM4 CPU if you have one in your inventory.

so media creation tool freshly used today for it and not one yesterday or older?

well yesterday. i will try again today. Did it have any update?

- I've had USB installations seem like they are frozen when we actually needed to give it a while to load with some motherboards or slow flash drives. If you didn't already, let it sit for an hour and see if you can get to the installation.

- I'd also try booting to the Windows 10 USB in another machine to prove it works and you can get to the installer.

- Swap the CPU out for another AM4 CPU if you have one in your inventory.

The installation wont start at all even if i leave it for hours. I have tried also with different usb sticks and all have the same problem. On other Pcs the installation runs flowlessly.


*thats the problem i dont have another AM4 right now and i fear that is a CPU related problem..I just cant see why it should not work from one day to another..

 

[Phillip Corcoran]

Please don't start two threads for the same problem! -

 

[belialakos]

Please don't start two threads for the same problem! -

my bad i thought i had it in the wrong section!