Question Windows won't recognize my external BR burner as a CD/DVD Rom but "Other Devices" ?

[ryanb0517]

I have 2 computers, both running Windows 11.

My old one (which is still modern, is a Gigabyte Z390 Aorus Elite v1, i9-9900k, 3080OC on Windows 11 latest Windows Updates).
My new one (which wont recognize my BR player/burner, is a MSI PRO Z790-P WIFI, i9-14900KF, 4090 on Windows 11 latest Windows Updates).

First, the blu ray player WORKS and so does the external USB connector. I just tested it on my old PC and it picks it up in the Device Manager as a CD/DVD Rom drive, and it recognized a CD and a empty Blu Ray disc.

On my new PC I can't get it to do anything except recognize the USB controller as (Other Devices). And in "This PC" it shows CD Drive (E but when I click on the icon it says: "Please insert a disk into CD Drive (E."

I searched the web and plenty of people are having problems with recognizing external USB DVD/BR players on Windows 11. I found an old driver made for Win 8 for the exact specific model and tried installing it manually in Device manager but it says it's not "needed".

I tried looking to see if theres any services that are disabled that are limiting my player from working, I can't seem to understand why it wouldn't work on my new pc. It's an iBuyPower.

I uninstalled the driver and then rebooted and no go.
I looked in BIOS and all my usb's are enabled and there seems to be nothing limiting my needs here.
I looked in Windows Update and Additional Updates and I have everything.
I tried opening MSI Center which is software iBuyPower gave me with my PC to see if there's any updates to my mainboard or something. I'm thinking it has to do with Gigabyte VS MSI or something.
I have all the latest Intel updates in Intel Driver and Support Assistant

I added the regedit Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\Controller0 EnumDevice1 (1)

Can I get some pro technical support from you computer enthusiasts as to what you would do?

-Ryan

 

[KingLoki]

Note: If you want to manually install an older driver you can right-click on the .inf driver file and click install.
!! If you uninstall the driver and reboot straight away, windows will install the win11 driver automatically !!

Uninstall the current windows 11 driver first from within the device manager and then try installing the older driver using the method in Note: above to see if it will work. Don't re-boot the system at all until you have installed the older driver and checked if the older driver has installed and worked. Look in device manager to confirm.