Windows won't recognize RAM HELP!!

johnwdel

Honorable
Sep 25, 2013
2
0
10,510
I recently purchased one stick of 2GB RAM During install I ran into an issue. The issue I ran into is that my BIOS recognizes the RAM but windows does not utilize the new RAM. I have moved RAM multiple times from port 1 to 2 and so on. The PC only recognizes the 1gb I had prior ( 3GB RAM with 763MB available[ 256MB of the 1GB is allocated to the integrated graphics.]) From what I can tell it is compatible with the PC. Also when I put the 2gb stick in on it's own I got no response from the PC at all. I've made sure through Msconfig that max memory is unchecked. CPU-Z also recognized the 2nd stick of RAM. I'm kinda lost at this point... Any suggestions?