Windows won't shut down.

[Guest]

I started getting C:\Windows Registry errors as well as Driver memory errors. I downloaded Protector Plus antivirus software and found a worm virus called JS/Kak.worm, killed the germ but my system refuses to shut down or restart without hitting the panic button, and has to run scandisk everytime I manually restart. Thanks for any replies for this problem.

 

[Bubba]

Sorry, sounds like the virus really messed up your system. To truely fix the problem you will probably have to format and reinstall Windows.
I don't know what else you could do, maybe someone else has some less drastic suggestions.

 

[jobe]

GO to http://www.symantec.com/avcenter/venc/data/wscript.kakworm.fix.html

Download the cleaner and it should fix the problem

Or go to www.getvirushelp.com
I believe they so you how to manually remove the virus.




jObE