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Windows XP boots with mouse visible, but does not fully load

OscarGuy

Commendable
Oct 3, 2016
1
0
1,510
I'm hoping I'm putting this in the right place, but here goes.

I bought a new video card for my machine, Geforce GT 610. Everything was working and I was using the CD to install the drivers. It asked me to reboot and I did. As it tried to boot up, I got the BSOD and it rebooted. I went into safe mode, but found I couldn't install new drivers in safe mode, so I wasn't sure how to roll back the changes made by the video drivers.

When I got to the Safe Mode screen again, I asked it to reload to the settings the last time it worked. Now it doesn't. I get all the way through the login screen and it goes as if it's going to load windows, but doesn't. I see my mouse cursor, but there's no background, taskbar, menu or anything. When I right click or hit the Window button on my keyboard, nothing happens.

I'm at a loss for how to fix this. I'm not sure why it's doing this, so I'm not certain how to go about repairing the issue.

I'm using Windows XP Professional and I'm on SP3 (not sure which version, but I believe I had the last one before they killed support for it. I have an XP Professional Disk, but when I try to boot up with it, there is no option to repair.

I've tried F2, which gets me to something that wants me to install some kind of repair and recovery disk (don't remember the exact wording of what it was asking for) that it wanted loaded in my floppy drive (Yup, still have a 3.5" floppy drive, but probably no floppy disks).

When I go all the way past that and to the point where it has an option R to repair, it takes me to a DOS prompt, which does me absolutely no good since I have no idea what the problem is.

I really hope someone can help with this.