Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Trudi;
If you can boot to the second installation, you should be able to access
your data from the first installation.
If the original data was in My Documents, search for "my documents" and you
should find both the old and new file.
From there you can easily back-up the data.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"Trudi" <Trudi@discussions.microsoft.com> wrote in message
news:77C951DE-6486-412D-ABD0-B4EDEAC80E6E@microsoft.com...
>I had this problem in the past and this is what worked. I cannot back up
>my
> files if I can not get into my previous operating system. It continually
> restarts not allowing me to enter. I have tried to boot in safe mode,
> tried
> Last Known Good, tried to get into recovery console. It won't allow me to
> do
> nothing that has been suggested to me. My main problem right now is that
> I
> can't install the recovery console so that I may reboot and repair. The
> error message I receive is STOP c000021a (Fatal System Error) Session
> Manager Initilization 0xc000026c. When I turned off the option to have
> computer restart. I hope this all makes sense to you. Thanks.
>
> "Jupiter Jones [MVP]" wrote:
>
>> Trudi;
>> 2 installations of Windows XP on the same partition.
>> That is not recommended and your fix now is the format you wanted to
>> avoid.
>> Simply back-up all your important data and perform a Clean Installation.
>> A good way to make sure you start right is to delete then create new
>> partitions:
>>
http://www3.telus.net/dandemar/cleanxp.htm
>>
>> If I misunderstood and you do not have two installations on the same
>> partition:
>> 1. How to use the Automatic Recovery feature to recover your computer if
>> the Windows XP Service Pack 2 Setup program is not completed
>> successfully:
>>
http://support.microsoft.com/?id=875355
>>
>> 2. Reboot tapping F8 each second.
>> Select "Last known good configuration" at the menu.
>> If that fails, reboot tapping F8 again this time choosing Safe Mode.
>> Then System Restore to Date/Time before issue started:
>> Start/All Programs/Accessories/System Tools/System Restore
>>
>> 3. Otherwise perform a Repair Installation:
>>
http://www3.telus.net/dandemar/repaxp.htm
>>
>> 4. When you are ready for SP-2, follow the Service Pack Installation
>> Checklist:
>>
http://www3.telus.net/dandemar/spackins.htm
>>
>> --
>> Jupiter Jones [MVP]
>>
http://www3.telus.net/dandemar
>>
http://www.dts-l.org
>>
>>
>> "Trudi" <Trudi@discussions.microsoft.com> wrote in message
>> news:46D91505-B548-4F17-9CBC-F06A0B229A0E@microsoft.com...
>> > After installing updates my computer continuously restarts. I get the
>> > Windows XP Home Edition screen, then black and a blue flicker, then it
>> > restarts over and over. I have researched this a lot. I know that I
>> > have
>> > to
>> > get into the recovery console, but my computer will not allow me to
>> > press
>> > R
>> > when booting from the CD to install this. I have already installed
>> > Windows
>> > XP Home Edition with SP2 to the existing partition so that I could find
>> > help
>> > on this issue. Nothing seems to be working and reformatting the hard
>> > drive
>> > is not an option, important info on it. PLEASE HELP!! I'm at the end
>> > of
>> > my
>> > rope here.
>>
>>
>>