Windows XP doesn't load

Sapien

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Nov 26, 2006
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My friend has a Compaq PC with windows XP SP2... but it won't load windows. It gets up to the windows logo and status bar but then it stops responding, the bar is frozen still. (He still has access to BIOS setup, though.)

I don't know his system specifications but I do know he has a floppy drive and a DVD ROM drive. He also has the recovery discs that came bundled but he gets an error "image not found".


What would cause this and what solutions do he have? He doesn't care if he loses all data but would prefer too keep it if possible.
 

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