Hello everybody,
I bought a msi GS63VR 7RF laptop about a month ago (specs below). The performance is incredible and I love it. However, it has got some problems:
1- Micro stutters/glitches that freezes the windows for about half a second or less.
2- Applications randomly closing (Games, NetBeans, Chrome, etc...)
3- And the worst of all, sudden BSOD with different error codes (Memory Management, Critical Structure Corruption...)
I did sfc/scannow and of course some errors were found, and of course it couldn't fix them. I open the log created, and 4/5 of them had something to do with KeyboarDiagnostics which I couldn't locate to fix. I tried to use DISM but it gave me an error 87. So I thought last resort then! Reset windows. I used the windows reset option ( reset only the drive that had windows on it which is the 265GB SSD ), and what do you know, it FAILED! So I head to the msi reset using F3 key which worked like magic. I reset on Tuesday night and let it update overnight. Although I still had the stuttering and random apps closing, I had no BSODs, until Saturday morning. It gave a big nice MEMORY_MANAGEMENT error ( one of the early ones I used to get ).
Note 1: While trying to fix the BSOD errors one by one I updated BIOS and reset CMOs.
Note 2: After purchase, and due to crappy internet, I believe I had faulty windows update download, but that is not the case after reset.
Note 3: I fixed the stuttering by disabling Link Power Management in the Intel Rapid Storage Technology
Some are saying that the new Win10 Creators update fixed a lot of stuff for them, but it still hasn't rolled out for me ( hoping for the best
)
As I was writing this post, I have had sfc /scannow do its thing, and again, errors found but it cannot fix it. The errors are:
2017-03-18 10:18:05, Info CSI 000049cf [SR] Cannot repair member file [l:19]'CortanaSpeechux.dll' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.14393.953, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2017-03-18 10:18:24, Info CSI 00004d5d [SR] Cannot repair member file [l:12]'SDDS0411.DIC' of Microsoft-Windows-Desktop_Technologies-Text_Input_Services-IME-Japanese-StandardDictionary, version 10.0.14393.0, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2017-03-18 10:19:07, Info CSI 00005973 [SR] Cannot repair member file [l:9]'times.ttf' of Microsoft-Windows-Font-TrueType-TimesNewRoman, version 10.0.14393.0, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2017-03-18 10:20:04, Info CSI 00006779 [SR] Cannot repair member file [l:24]'CL_LocalizationData.psd1' of Microsoft-Windows-KeyboardDiagnostic.Resources, version 10.0.14393.0, arch amd64, culture [l:5]'pt-BR', nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2017-03-18 10:31:35, Info CSI 000124c0 [SR] Cannot repair member file [l:14]'storagewmi.mfl' of Microsoft-Windows-StorageManagementWMI.Resources, version 10.0.14393.206, arch x86, culture [l:5]'th-TH', nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
These are the errors I found, some are repeated. The full log is in the link below:
https://drive.google.com/open?id=0B0R1O1wqAqxmUVlVZkh0TnVhT2s
Specs:
Intel® Core™ i7 7700HQ
Windows 10 Home
Intel® HM175
GeForce® GTX 1060 with 6GB GDDR5
DDR4-2400, 2x8GB
M.2 SSD Combo (NVMe PCIe Gen3 x4 / SATA )
2.5" SATA HDD
Any help would be highly appreciated. If any information is missing please ask me and I will reply. I will try to keep this thread updated as much as possible.
I bought a msi GS63VR 7RF laptop about a month ago (specs below). The performance is incredible and I love it. However, it has got some problems:
1- Micro stutters/glitches that freezes the windows for about half a second or less.
2- Applications randomly closing (Games, NetBeans, Chrome, etc...)
3- And the worst of all, sudden BSOD with different error codes (Memory Management, Critical Structure Corruption...)
I did sfc/scannow and of course some errors were found, and of course it couldn't fix them. I open the log created, and 4/5 of them had something to do with KeyboarDiagnostics which I couldn't locate to fix. I tried to use DISM but it gave me an error 87. So I thought last resort then! Reset windows. I used the windows reset option ( reset only the drive that had windows on it which is the 265GB SSD ), and what do you know, it FAILED! So I head to the msi reset using F3 key which worked like magic. I reset on Tuesday night and let it update overnight. Although I still had the stuttering and random apps closing, I had no BSODs, until Saturday morning. It gave a big nice MEMORY_MANAGEMENT error ( one of the early ones I used to get ).
Note 1: While trying to fix the BSOD errors one by one I updated BIOS and reset CMOs.
Note 2: After purchase, and due to crappy internet, I believe I had faulty windows update download, but that is not the case after reset.
Note 3: I fixed the stuttering by disabling Link Power Management in the Intel Rapid Storage Technology
Some are saying that the new Win10 Creators update fixed a lot of stuff for them, but it still hasn't rolled out for me ( hoping for the best
)As I was writing this post, I have had sfc /scannow do its thing, and again, errors found but it cannot fix it. The errors are:
2017-03-18 10:18:05, Info CSI 000049cf [SR] Cannot repair member file [l:19]'CortanaSpeechux.dll' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.14393.953, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2017-03-18 10:18:24, Info CSI 00004d5d [SR] Cannot repair member file [l:12]'SDDS0411.DIC' of Microsoft-Windows-Desktop_Technologies-Text_Input_Services-IME-Japanese-StandardDictionary, version 10.0.14393.0, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2017-03-18 10:19:07, Info CSI 00005973 [SR] Cannot repair member file [l:9]'times.ttf' of Microsoft-Windows-Font-TrueType-TimesNewRoman, version 10.0.14393.0, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2017-03-18 10:20:04, Info CSI 00006779 [SR] Cannot repair member file [l:24]'CL_LocalizationData.psd1' of Microsoft-Windows-KeyboardDiagnostic.Resources, version 10.0.14393.0, arch amd64, culture [l:5]'pt-BR', nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2017-03-18 10:31:35, Info CSI 000124c0 [SR] Cannot repair member file [l:14]'storagewmi.mfl' of Microsoft-Windows-StorageManagementWMI.Resources, version 10.0.14393.206, arch x86, culture [l:5]'th-TH', nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
These are the errors I found, some are repeated. The full log is in the link below:
https://drive.google.com/open?id=0B0R1O1wqAqxmUVlVZkh0TnVhT2s
Specs:
Intel® Core™ i7 7700HQ
Windows 10 Home
Intel® HM175
GeForce® GTX 1060 with 6GB GDDR5
DDR4-2400, 2x8GB
M.2 SSD Combo (NVMe PCIe Gen3 x4 / SATA )
2.5" SATA HDD
Any help would be highly appreciated. If any information is missing please ask me and I will reply. I will try to keep this thread updated as much as possible.
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