Windows7 sony vaio startup problem

ljys

Honorable
Jun 29, 2012
1
0
10,510
Hello,
The vaio is brand new model pcg-41218L. Just finished 51 windows updates and when it restarted it got stuck on a background screen that just says Windows 7 Home Premium at the bottom. I keep restarting, but same results. CTL ALT DEL does nothing. Tried all the function keys. Help!!