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Question Wired headset sounds fine. Wireless sounds bad.

domismeh

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Nov 18, 2017
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I've recently decided to get a wireless headset (Corsair Void Pro) to replace my wired headset (Corsair Void Pro) Same exact headset the new one is just wireless. However, they wireless headset sounded a lot worse. I thought it was simply a worse headset possibly because it was wireless so I decided that I was going to return them and I purchased another different pair but it also sounds bad. I then speculated that it might be my pc and tested them on my brother's pc to which they sound perfectly fine. (On his pc you can not tell the difference whatsoever between the wired and wireless headset). Is there any reason that a wireless headset would sound muffled while wired headsets sound absolutely perfect?

Sorry if this is the wrong thread!! Wasn't sure where to post.

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19042, Installed 20210312032500.000000-300
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, Intel64 Family 6 Model 158 Stepping 10, CPU Count: 12
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce RTX 2080
Hard Drives: C: 464 GB (269 GB Free); D: 1863 GB (813 GB Free);
Motherboard: ASUSTeK COMPUTER INC. ROG STRIX Z370-E GAMING, ver Rev X.0x, s/n 180833914400674
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated
 

domismeh

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Nov 18, 2017
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Maybe there is an electronic device nearby that prevents your headset from working properly.

Did you try to disable the motherboard's built-in WI-FI and Bluetooth to see if something changes with the headset?
I don't believe there's any interference, no.
How would I go about doing this?
 

lvt

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Apr 19, 2021
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I don't believe there's any interference, no.
How would I go about doing this?
If it works fine with other PC, so it's not a faulty device.

Your motherboard seems to have a built-in WI-FI and Bluetooth chip, I wonder whether enabling the wireless service would affect the headset's transmitter.
 

domismeh

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Nov 18, 2017
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If it works fine with other PC, so it's not a faulty device.

Your motherboard seems to have a built-in WI-FI and Bluetooth chip, I wonder whether enabling the wireless service would affect the headset's transmitter.
I'm not sure quite what you mean by enabling the wireless service. Could you tell me how to do it?
 

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