Hi, first time post so apologies if I've missed any details here.
I'm hard-wired into the back of our BT Bussiness Hub 1 via an ethernet patch to USB adapter that I've tested (+ the testing wires). There is a switch that connects to other wired devices on our network (Sonos, BT whole home, CCTV) but I am currently plugged directly into the router.
I've been having trouble with the internet for some time, experiencing intermittent dropouts with my PC still being connected to the Hub but not the internet. It will typically self-resolve in 5 mins or so and I can sometimes swap to our meshing WiFi (BT whole home, 5 disks in the house)/hub WiFi to regain connectivity.
I've checked things on the PC end (DNS servers, flushing the cache, network adapter reset, checking drivers and rewiring the patch socket since it seemed to be a little old) but I still seem to experience disconnections. I also rang BT who said our line was working perfectly, they did a reset at the exchange but that didn't seem to do anything. I've replaced the ASDL filter just in case.
This leads me to wonder if the BT Whole Home disks (2 of which are also connected via ethernet) are interfering with hardwired devices, and if there is a way I can ensure my traffic never reaches the disks and only goes through the hub and out of the filter.
Or is it the hub CPU being overloaded due to there being a fair few devices on our network. I have considered separating the hub into a 3rd party modem + router. We also have a few older hubs lying around and I've been told that you can use one as a bridge to take the load off the router.
Any suggestions to diagnosing or solving this problem would be massively appreciated. Thanks in advance!
I'm hard-wired into the back of our BT Bussiness Hub 1 via an ethernet patch to USB adapter that I've tested (+ the testing wires). There is a switch that connects to other wired devices on our network (Sonos, BT whole home, CCTV) but I am currently plugged directly into the router.
I've been having trouble with the internet for some time, experiencing intermittent dropouts with my PC still being connected to the Hub but not the internet. It will typically self-resolve in 5 mins or so and I can sometimes swap to our meshing WiFi (BT whole home, 5 disks in the house)/hub WiFi to regain connectivity.
I've checked things on the PC end (DNS servers, flushing the cache, network adapter reset, checking drivers and rewiring the patch socket since it seemed to be a little old) but I still seem to experience disconnections. I also rang BT who said our line was working perfectly, they did a reset at the exchange but that didn't seem to do anything. I've replaced the ASDL filter just in case.
This leads me to wonder if the BT Whole Home disks (2 of which are also connected via ethernet) are interfering with hardwired devices, and if there is a way I can ensure my traffic never reaches the disks and only goes through the hub and out of the filter.
Or is it the hub CPU being overloaded due to there being a fair few devices on our network. I have considered separating the hub into a 3rd party modem + router. We also have a few older hubs lying around and I've been told that you can use one as a bridge to take the load off the router.
Any suggestions to diagnosing or solving this problem would be massively appreciated. Thanks in advance!