Wired XBO Controller not working

shanyin37

Distinguished
May 23, 2017
135
1
18,585
Hello. My new wired Xbox One Controller is not turning on. I tried getting Xbox One Accessories App that didn't work. I also don't see any drivers being automatically updated. In device manager there is no "Xbox One Controller" that I can see.
 
Solution
Which version of Windows?

Also post the exact model of the Xbox One controller or the site your bought it from.

The reason I asks this is because as odd as it sounds there are versions of Xbox controllers that specify for Xbox or Xbox & PC. It's probably related to the firmware on the controller but I have seen some that just don't work on PC.