Wireless card is off and cannot be enabled

[ajwebb3]

Hi all,
I have an HP EliteBook 8460p (Win7 x64) with an Intel Centrino Advanced-N 6205 wireless card. I just moved in to my university dorm and upon attempting to connect to their wifi, the card randomly shut off. Normally I would just press the integrated "turn on/off radio" button that toggles the wifi and the blutooth chip, but the button isn't turning the wifi card on and off. I've tried what I think is everything; disabling and re-enabling the driver in Device Manager, uninstalling and re-installing the driver, rebooting, restoring my computer to the last restore point (a few days ago), and uninstalling and re-installing the Intel PROset wifi program set. I'm out of options!

The card refuses to turn on no matter what I try. Looking in the Windows Mobility center gives me this:

In the "Intel My Wifi Technology," it says "please enable technology" but when I right click on the options in the toolbar, all the options are greyed out and unclickable.

Intel diagnostics gives me this:

Ethernet connections works fine, so this is what my Adapter Settings page looks like on ethernet:

I don't know what else to do!! I apologize if I missed a thread of similar subject, but I feel like I've looked everywhere for an answer. Is there any way it has something to do with Symantec Endpoint Protection conflicting with University wifi? I have yet to talk to tech services but if I can avoid that I'd like to.

Thank you!

 

[markwp]

Your wireless radio is off. Look in control panel for HP Connection Manager. Run the connection manager and turn on the wifi radio.

Mark

 

[ajwebb3]

Your wireless radio is off. Look in control panel for HP Connection Manager. Run the connection manager and turn on the wifi radio.

Mark

I know my radio is off, that's the problem.

Connection Manager doesn't/didn't come with my machine. The equivalent, I would think, is the Intel PRO Set, which hasn't been much help.

 

[markwp]

Does your keyboard have a wireless symbol on one or more of the keys? It's usually a radio tower or some such located on the Function keys on the top row, usually blue in color. If so, press the blue Fn button next to the lower left Ctrl button and at the same time press the wireless symbol button on the Fn key row.

Mark

 

[ajwebb3]

Does your keyboard have a wireless symbol on one or more of the keys? It's usually a radio tower or some such located on the Function keys on the top row, usually blue in color. If so, press the blue Fn button next to the lower left Ctrl button and at the same time press the wireless symbol button on the Fn key row.

Mark

No, there's no wireless radio function key. The only wireless button is the physical button on the computer, which doesn't seem to do anything.

 

[markwp]

Can you see the device in device manager? Try removing the device and rebooting, then search for new hardware.

 

[ajwebb3]

Does your keyboard have a wireless symbol on one or more of the keys? It's usually a radio tower or some such located on the Function keys on the top row, usually blue in color. If so, press the blue Fn button next to the lower left Ctrl button and at the same time press the wireless symbol button on the Fn key row.

Mark

Like I said, I've done that before. I dis/re-enabled, uninstalled, reinstalled, the whole gambit.