G
Guest
Guest
Archived from groups: alt.sys.pc-clone.dell (More info?)
Hi Gang,
I got a Dimension 4600 with a wireless mouse and keyboard last April. About
December, the mouse began going dead, cursor frozen until key is clicked, wheel
rotated, or -- when those fail -- the mouse is given a good whack.
I tried everything. Much back and forth with Dell support. New batteries,
re-installs, different USB port, etc. All fingers pointed to a defective mouse. Dell
finally replaced entire wireless kit February 10, with new mouse, keyboard and base,
under warranty. It worked great from February 11 until March 3. It is now doing the
same old "coma" trip:
Left untouched for a few minutes while working in email, Word, MusicMatch Jukebox,
or just sitting on Desktop, the cursor freezes in place (or disappears altogether in
Word or Outlook Express, and the LED goes into a rapid flicker -- again, until
clicked or whacked on desktop.
Anyone else experience this or have any idea what's going on here? I'm out of my
depth, and, so apparently, is Dell. (They do get kudos for the replacement, but
something is very weird.)
Thanks
Travis
PS: "Model HID-compliant mouse" is Model No: M-RAC67B, with a prominent "Dell" and
an odd "C C- 00560 (!)" the largest "number" on it. ("C-" equals a large "E" with a
curved upright. "(!)" is a circle with an exclamation point in the middle.)
my system:
"Dell Dimension 4600" 4-14-04 :
Pentium 4-2.8GHz
512MB 333Mhz RAM
Dell box and board, 8 USB, 3PCI, 1AGP
Two 40GB hard drives
CD/DVD-ROM (HL-DT-ST-DVDROM GDR8162B)
CD/DVD-RW (_NEC DVD+RW ND-2100AD)
3.5 floppy drive
nVidia 128MB GeForce FX 5200 add-on graphics card
(disabled: "Integrated Intel Extreme Graphics 2")
56K PCI fax/modem
Ethernet 10/100 network card
Integrated SoundMAX digital audio
17-inch flat panel LCD monitor E172FP
wireless keyboard/mouse
Windows XP, home edition, SP2 (8/04), DirectX9, various Dell software pre-installed
Hi Gang,
I got a Dimension 4600 with a wireless mouse and keyboard last April. About
December, the mouse began going dead, cursor frozen until key is clicked, wheel
rotated, or -- when those fail -- the mouse is given a good whack.
I tried everything. Much back and forth with Dell support. New batteries,
re-installs, different USB port, etc. All fingers pointed to a defective mouse. Dell
finally replaced entire wireless kit February 10, with new mouse, keyboard and base,
under warranty. It worked great from February 11 until March 3. It is now doing the
same old "coma" trip:
Left untouched for a few minutes while working in email, Word, MusicMatch Jukebox,
or just sitting on Desktop, the cursor freezes in place (or disappears altogether in
Word or Outlook Express, and the LED goes into a rapid flicker -- again, until
clicked or whacked on desktop.
Anyone else experience this or have any idea what's going on here? I'm out of my
depth, and, so apparently, is Dell. (They do get kudos for the replacement, but
something is very weird.)
Thanks
Travis
PS: "Model HID-compliant mouse" is Model No: M-RAC67B, with a prominent "Dell" and
an odd "C C- 00560 (!)" the largest "number" on it. ("C-" equals a large "E" with a
curved upright. "(!)" is a circle with an exclamation point in the middle.)
my system:
"Dell Dimension 4600" 4-14-04 :
Pentium 4-2.8GHz
512MB 333Mhz RAM
Dell box and board, 8 USB, 3PCI, 1AGP
Two 40GB hard drives
CD/DVD-ROM (HL-DT-ST-DVDROM GDR8162B)
CD/DVD-RW (_NEC DVD+RW ND-2100AD)
3.5 floppy drive
nVidia 128MB GeForce FX 5200 add-on graphics card
(disabled: "Integrated Intel Extreme Graphics 2")
56K PCI fax/modem
Ethernet 10/100 network card
Integrated SoundMAX digital audio
17-inch flat panel LCD monitor E172FP
wireless keyboard/mouse
Windows XP, home edition, SP2 (8/04), DirectX9, various Dell software pre-installed