Question Wireless Printer keeps getting disconnected from home network ?

[zillah]

Dear Experts

I have got a Brother MFC-9335CDW Printer connected wirelessly to my ASUS home router with static IP address assigned to it, and I have installed the driver for it on 3 Windows 10 desktops ,,,,and was working with no issue for couple 10 months

Recently has been working intermittently,,,,means it keeps getting disconnected from the network and what I have been doing to fix the issue is just unplug its power cord for 30 sec and connected it again to restore it's network connection.

What should I do to fix the issue ?

Thx

 

[Lutfij]

I' first look into whether the printer is in need of a firmware update. Use this support site to cross reference your current firmware version and the one listed as the latest;
https://support.brother.com/g/b/downloadlist.aspx?c=au&lang=en&prod=mfc9335cdw_as&os=10013
Following that, if power cycling is the only solution for your printer, then it's possible that the printer is on it's way out. Either that or you have a grounding issue.

On your router's end, also check to see that it's on the latest firmware version.

 

[zillah]

Thx Phillip
I have got the updated firmware when I checked brother website and I have updated firmware Merlin for my ASUS router RT-AX86U