Won't Load at Start-Up

bloggerina

Honorable
Dec 31, 2013
5
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10,510
When I start my computer Windows 7, it won't load. Everything looks okay on the monitor, ready to go, but when I click on a program such as IE or Word, it won't open. I have to pull the power plug and start over. It takes me to a black window that says "Start Windows Normally." I enter that. Only then will Windows open and load and let me use the programs. Anyone know how to fix that?
 

bloggerina

Honorable
Dec 31, 2013
5
0
10,510
Seems I mysteriously sent the message to the world that my problem is solved. Far from it. I just clicked on an interesting-looking green button and weird things started happening. Now I get a congratulations that my problem is solved. I still need to know how to repair my windows.
 

bloggerina

Honorable
Dec 31, 2013
5
0
10,510


Thank you so much. I looked at the link. I think I need to get someone with more computer training to help me.