[SOLVED] X11SRA-RF Xeon W Build Crashing

[RyleeGM]

So I am building a new workstation to run engineering simulations. I am getting repeated BSODs on the system after installing the graphics drivers (Both AMD and NVIDIA cards tested).

Specs:
Motherboard: Supermicro X11SRA-RF
CPU: Intel Xeon W 2195
Memory: 512 GB Nemix (64 GB sticks) RDIMM 2666
Graphics Card: AMD Radeon Pro WX 9100
PSU: Corsair HX1200i

I first individually verified each ram stick and have narrowed down the crashing to be only after a graphics driver has been installed and the computer has been restarted. The most interesting bit seems to be that when I install the driver the card is then recognized in hardware manager and benchmarks correctly but on the next reboot it starts to BSOD again.

It consistently crashes just a few minutes after a few minutes only giving me "Critical Process Has Died"

I am completely out of ideas so any suggestions would be much appreciated.

-Rylee

 

[COLGeek]

What version of Windows are you running and is it fully up to date?

 

[RyleeGM]

What version of Windows are you running and is it fully up to date?

Windows 10 Pro fully updated

 

[COLGeek]

Windows 10 Pro fully updated

Intel chipset drivers up to date?

https://www.intel.com/content/www/us/en/support/detect.html

 

[RyleeGM]

Intel chipset drivers up to date?

https://www.intel.com/content/www/us/en/support/detect.html

I updated them on first run. That tool shows "No supported driver or software updates are available for your system" and all of the devices are reported correctly

 

[COLGeek]

Is this a recent issue or one the system has had since its beginning?

Have you tried using a GPU in an alternate x16 slot?

 

[RyleeGM]

Is this a recent issue or one the system has had since its beginning?

Have you tried using a GPU in an alternate x16 slot?

This is a new build and this behavior has been present from day 1. Initially we planned to use dual GPUs (hence the larger than average supply) but other than using dual GPUs I haven't tried it in the other x16 slot so let me give that a shot.

 

[RyleeGM]

Is this a recent issue or one the system has had since its beginning?

Have you tried using a GPU in an alternate x16 slot?

Switching to another slot did not change the behavior. 🤔

 

[COLGeek]

Does the behavior change at all if only running 64GB of memory (with either the AMD or Nvidia GPU)?

Are you certain that the GPUs you are using are free from defects (tested good in other systems)?

Looking for needles in a haystack here...

 

[RyleeGM]

Does the behavior change at all if only running 64GB of memory (with either the AMD or Nvidia GPU)?

Are you certain that the GPUs you are using are free from defects (tested good in other systems)?

Looking for needles in a haystack here...

I know that a least one of the cards I have tested is working correctly and the behavior is the same for any number of ram sticks used in the system.

Yea, it's crazy.

 

[COLGeek]

Is your memory manually configured in your BIOS (speed settings) or set to AUTO/DEFAULT?

 

[RyleeGM]

Is your memory manually configured in your BIOS (speed settings) or set to AUTO/DEFAULT?

Is your memory manually configured in your BIOS (speed settings) or set to AUTO/DEFAULT?

The board is locked at 2666MHz

 

[kanewolf]

The board is locked at 2666MHz

Have you confirmed with Supermicro that your 64GB DIMMs are supported? I don't see any reference to them on the Supermicro website.
The only 64GB DIMMs listed are LRDIMMs. Your original post said "RDIMM"

 

[RyleeGM]

Have you confirmed with Supermicro that your 64GB DIMMs are supported? I don't see any reference to them on the Supermicro website.
The only 64GB DIMMs listed are LRDIMMs. Your original post said "RDIMM"

Oh yes, sorry about that. They are load reduced.

 

[COLGeek]

Did you remove the little yellow sticker and securely attach your 8-pin power connection to the motherboard (top of image)?

https://www.supermicro.com/CDS_Imag.../intel_motherboard_active/x11sra-rf_front.jpg

 

[RyleeGM]

Did you remove the little yellow sticker and securely attach your 8-pin power connection to the motherboard (top of image)?

https://www.supermicro.com/CDS_Imag.../intel_motherboard_active/x11sra-rf_front.jpg

Yes, using the 4+4 cpu connection on the PSU

 

[COLGeek]

Yes, using the 4+4 cpu connection on the PSU

Had to ask.

Have you run any of this by SuperMicro? Also, is your motherboard BIOS the most recent version?

 

[RyleeGM]

Had to ask.

Have you run any of this by SuperMicro? Also, is your motherboard BIOS the most recent version?

There is a version 2.1 but i have hesitated to do that this far. I have submitted a support request so we will see how that turns out.

 

[COLGeek]

Updating the BIOS can often help with these sorts of issues. Risk is minimal if you follow the update instructions. Worth a shot, one I would personally take.

 

[RyleeGM]

I updated the BIOS and SuperMicro couldn't pinpoint a problem.

After several days I was finally able to narrow it down to the Intel M.2 that I had initially ruled out because I had tried two different units. Turns out both M.2s were both just becoming unreachable by the system causing windows to crash. This is true for a total of 4 units that we received.

 

[COLGeek]

I updated the BIOS and SuperMicro couldn't pinpoint a problem.

After several days I was finally able to narrow it down to the Intel M.2 that I had initially ruled out because I had tried two different units. Turns out both M.2s were both just becoming unreachable by the system causing windows to crash. This is true for a total of 4 units that we received.

Thanks for sharing the solution you worked out. Well done.

Best Answer selected by COLGeek.