Question x470 Aorus Ultra gaming wont post after to F31 with additional drives attached

[virusmrd]

So my brother bought a new CPU for his X470 Aorus Ultra gaming motherboard, upgrading from a Ryzen 2700 to a Ryzen 5700G. I flashed the bios to F31 (From F3), and upon reboot to install the EC FW Utility the system wont post. The motherboard intro loads up, shows the keys to enter bios etc, but is stuck there. Wont boot, wont enter bios, cant use q-flash, cant open system info etc. The VGA Debug light is on. I tried the recommended ways to wipe the BIOS back to the shipped version and swap back the CPU to the 2600 but it still wont get past post and cant enter bios/flash. at this point i dont even know what version of bios is it running. We did move the system to a new case at the same time, but i did a test boot after and everything worked as expected, booted to windows with no trouble. I flashed the bios and installed the new 5700g and it failed to post. I reinstalled the 2600 and tried to roll the bios back several different ways, but still wont make it past the VGA Debug light. ive tried a few different monitors, using the integrated and GPU HDMI.

I made a backup of the installed BIOS i just cant get into q-flash to do it...

never shows the loading icon under "Aorus" just stalls right here. All components keep running with the exception of the GPU fans witch spin down as soon as this screen shows. The VGA Debug light remains red.

I tried hot plugging all the drives in once into windows and they all showed up instantly as expected.

Mobo: https://www.gigabyte.com/Motherboard/X470-AORUS-ULTRA-GAMING-rev-10/support#support-dl-bios

Any ideas would be appreciated, thanks in advance.


Update:
disconnected a couple of hard drives, that booted just fine pre-flash after the case migration, and now the motherboard is attempting repairs now. will update with more info....

Update 2:
System is booted now without the other drives connected and ive installed the latest AMD Chipset drivers. (still on the 2600) however the system still hangs at the same spot with ANY additional non-usb hard drives installed, i had to remove two HDD's and one NVME to get it to boot to windows. Installing any of the 3 additional drives causes the failure again. The BIOS Flash stuck and is running F31 now.

Update 3:
Restoring the backup (F3) fixed the drive issue, cycled windows.
Installed ECFW Tool successful and re-flashed to F30 (still hangs).
F30 > F31 (still hangs) was required because BIOS Version F40 for some reason did not register as a valid BIOS version until i installed F31, even thoe the BIOS version info indicates you can go from 30 directly to 40 on the website.
F31 > F40 Successful install. No hang.
F40 > F64e System hangs again in the same place, even without additional drives attached. I even removed the OS NVME, no drives at all and it hangs, cant get into BIOS etc...

Update 4:
Rolled back to F40, working again, but need to get to 61 for the 5700g.
F40 > F61 Successful install. No hang.
F61 > F62 (Vulnerability Update) Successful install. No hang.
F62 > F64e (Vulnerability Update) Successful install. No hang!
I guess doing them more incrementally was the trick?! Now to swap the CPU...
CPU Swap successful! System booted with all drives installed and made it to Windows.

 

[Lutfij]

What BIOS version was the motherboard on prior to the update? Why do you links for two boards? One being MSI and the other being Gigabyte?

Note : Update AMD Chipset Driver 18.50.16.01 or later version before updating to this BIOS
Did you update the chipset driver before the BIOS update?

 

[virusmrd]

sorry its a gigabyte board. It was running the F3 version from 2018, it had never been updated. I started with 31 then the update tool as indicated on manufacturers site. but cant get it to startup now.

Edit: im not sure what you mean by chipset drivers, did i miss something?

added some updates to the main post.

 

[thestryker]

It's best to read through all BIOS notes when you're going from something that old these days. Under the F30 BIOS notes it specifically says to update the chipset drivers before doing the BIOD update. Generally this is going to apply to anything newer as well unless there's a new note.

Just a note on the board you've linked the F31 BIOS isn't going to support the 5700G period as they didn't add support until F61.

 

[virusmrd]

It's best to read through all BIOS notes when you're going from something that old these days. Under the F30 BIOS notes it specifically says to update the chipset drivers before doing the BIOD update. Generally this is going to apply to anything newer as well unless there's a new note.

Just a note on the board you've linked the F31 BIOS isn't going to support the 5700G period as they didn't add support until F61.

yah i missed the chipset part initially, but it is installed now, the problem still persists. It still running on the 2600 since it would not boot initially with the additional drives attached. The bios versions have to be done incrementally, cant just skip to 61, but i thought i might try and address the hard drives issue before going farther with flashing. Are you thinking rolling back the bios, booting, and flashing to 31 again might help? I did create a backup of the pre-flash configurations.

 

[thestryker]

yah i missed the chipset part initially, but it is installed now, the problem still persists. It still running on the 2600 since it would not boot initially with the additional drives attached. The bios versions have to be done incrementally, cant just skip to 61, but i thought i might try and address the hard drives issue before going farther with flashing. Are you thinking rolling back the bios, booting, and flashing to 31 again might help? I did create a backup of the pre-flash configurations.

I'm not sure why they have the chipset driver requirement or I'd have a more definitive answer for you. Personally I'd try to roll back to the last known working configuration, ensure it is still working, and then try again incrementally stepping through the updates.

 

[virusmrd]

I'm not sure why they have the chipset driver requirement or I'd have a more definitive answer for you. Personally I'd try to roll back to the last known working configuration, ensure it is still working, and then try again incrementally stepping through the updates.

that is pretty much what i did, i added some updates to the main post of my progress. Im done screwing with it for today. Its driving me nuts. Ive unplugged it and pulled the battery, gotta get the CMOS reset and try again i guess. :|

 

[thestryker]

I'm glad it worked I was going to suggest going to F50 then F60 just to try going up the major updates. This isn't the first older AMD board I've seen with a super involved tiered BIOS upgrade experience. I suppose this is the other side of the long term support for AM4 though I don't really expect it to be this way for AM5.