Question Xbox controller issue

[Dreadbeard]

Hello all, i got the special starfield xbox controller for my pc, im having some issues with it and wondering what can be done to help it - the controller seems to get massive input lag at random times, usualy when im sat a little further back from the pc, and sometimes just loses connection altogether - i have plugged it in and updated it via the xbox accessories app, i have gone to device manager and told it to stop being able to turn the device off on its own, im at a complete loss as to what to do.
I went to my mobo manufacturer site to get bluetooth drivers, but it states they are intel drives for my amd board? i havent a clue if i should use them or not. Please any advice would be helpful!

 

[punkncat]

Are you using the official dongle for it?

 

[Dreadbeard]

Are you using the official dongle for it?

Doesnt have one, its via bluetooth

 

[punkncat]

Right.

The old Xbox controller would pair with dongles or wireless cards just fine. Going from memory, but since the S version they work properly alongside a $25 Xbox branded dongle.

My new one works great plugged in by USB C and I use the older one for Bluetooth on the rig farther away. Not sure if you may have some other issue ongoing with the lag while plugged in.

 

[Dreadbeard]

Right.

The old Xbox controller would pair with dongles or wireless cards just fine. Going from memory, but since the S version they work properly alongside a $25 Xbox branded dongle.

My new one works great plugged in by USB C and I use the older one for Bluetooth on the rig farther away. Not sure if you may have some other issue ongoing with the lag while plugged in.

I havent actually tried to play whilst its plugged in, its a brand new starfield series s/x controller - it connects via bluetooth, but if i sit with my legs between the controller and pc it seems to have massive input issues and disconnect - ill try it plugged in and see if it changes at all, i was hoping id have it wireless - it could be the mobo not working properly as its slightly old, and i havent got the bluetooth drivers because they say they are intel drives and its an amd system.