So I just got off the phone with Xbox Live support. A little more than 2 weeks ago my account would not log on so I called the support. It turned out that the account was hacked and my Live Gamertag was migrated to Mother Russia. Bearing the PS3 network hack in mind I asked the rep. whether this was one of many cases and if there was any relation to the hack of Sony. The support person sounded surprised and claimed this was a unique case and to give them 7-10 business days to resolve the issue.
It's now 2 weeks later and a different Live support rep. told me there's been a spike in such cases, the investigations department is slammed and I should check-in in 21 business days since the original inquiry. I just bought the damned account.
Does anyone have any knowledge or info on this case? I follow several blogs and nothing has been reported so far.
Thanks and happy gaming/building/tweaking...
It's now 2 weeks later and a different Live support rep. told me there's been a spike in such cases, the investigations department is slammed and I should check-in in 21 business days since the original inquiry. I just bought the damned account.
Does anyone have any knowledge or info on this case? I follow several blogs and nothing has been reported so far.
Thanks and happy gaming/building/tweaking...