Xbox One Controller not installing correctly?

[Guest]

When I plug my Xbox One controller into my PC using a micro-usb cable it installs it as "Controller" instead of "Microsoft Xbox One Controller" and it has a yellow exclamation mark next to it in Device Manager. If it try to update it through Device Manager it tells me "Windows was unable to install your Controller." I've also tried Windows Update and it doesn't find anything. I also tried setting my Device Installation Settings to "Yes, do this automatically" and my controller still won't install. I think the issue is that Windows is recognizing my controller as just "Controller" instead of "Microsoft Xbox One Controller." How do I fix this?

Edit: I should probably mention I am running Windows 8.1.

 

[Suztera]

Try using another usb port/ usb cable.
Windows 10 should have the driver pre installed within the OS.
If you have another OS, did you read this:
http://support.xbox.com/en-GB/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

 

[Dunlop0078]

Is it a legit microsoft xbox one controller? Open up the battery compartment and make sure their is a sticker there that says microsoft cooperation.

 

[Guest]

Try using another usb port/ usb cable.
Windows 10 should have the driver pre installed within the OS.
If you have another OS, did you read this:
http://support.xbox.com/en-GB/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

I am running 8.1.
I already tried following those steps. Like I said above, my controller shows up as "Controller" instead of "Microsoft Xbox One Controller" in device manager.

 

[Guest]

Is it a legit microsoft xbox one controller? Open up the battery compartment and make sure their is a sticker there that says microsoft cooperation.

It is legit. Came in an Xbox box. Has the Microsoft sticker.