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Xbox one External hard drive disconnecting and reconnecting

Matt_186

Prominent
Feb 27, 2017
2
0
510
0
My external hard drive keeps disconnecting and reconnecting. i have power cycled the machine, replaced the cords 3 times and also have tried all 3 usb ports, i just cant figure out whats going on.
 

MerLk09

Prominent
Mar 1, 2017
4
0
520
1
Hello,
Have you tried this external drive on another computer or with another USB cable?
Such disconnecting issues could happen due to many reasons in daily use.
 

Matt_186

Prominent
Feb 27, 2017
2
0
510
0


Well it's more of a constant on and off but I actually hooked it up to a different Xbox one and no issues. So I'm pretty sure it's the USB connectors