Xbox one not working with ethernet switch??

[andyl49]

So i have a wirelss router downstairs and wanted to hardwire in my xbox one and my PC as the wifi isnt that great upstairs where they are based

I've run a single ethernet cable from my router, outside the house into my room which is connected to the switch, ive then connect my pc and Xbox One into the switchs ports.

The PC seems to work fine but the xbox detects a connection initially but then kicks me out of xbox live as if i have no connection???

The switch i have is a tp-link 5-port gigabit unmanaged pro switch TL-SG105E

Is there something i am missing here, as i figured this was just a plug and play jobby as it says on the box?

Router ---ethernet cable->Switch 1st port
PC ------ethernet cable--> Switch 2nd Port
Xbox one ----ethernet cable--> Switch 3rd Port

Any ideas whats going wrong or if i need to manually set up something? I have no idea what im doing if i have to manually do it!

 

[Barty1884]

Does the Xbox work when you remove the switch from the equation? Directly wire to the Xbox temporarily to verify.

You may want to log into your router, and assign a static IP for the Xbox - but that shouldn't be necessary.

 

[andyl49]

Does the Xbox work when you remove the switch from the equation? Directly wire to the Xbox temporarily to verify.

You may want to log into your router, and assign a static IP for the Xbox - but that shouldn't be necessary.

Thats how i had it originally, i only introduced the switch today as it was annoying having to keep unpluggign the xbox if i wanted to connect my PC to the internet.

 

[Barty1884]

And you had no issues? That is strange.

Maybe monitor your router - see if it is reassigning an IP address to the XBox, or if it's even recognized as detected. A static IP might help here, since the issue sounds like an IP address being refreshed/reassigned.... but can't guarantee that.

 

[andyl49]

And you had no issues? That is strange.

Maybe monitor your router - see if it is reassigning an IP address to the XBox, or if it's even recognized as detected. A static IP might help here, since the issue sounds like an IP address being refreshed/reassigned.... but can't guarantee that.

Yeah, i thought the switch would be a simple answer to my problem!! The xbox gets a connection through the switch but it can't be maintained....so after 1min on the home dash it logs out of xbox live

 

[nigelivey]

Have you checked the patch lead between the xbox and the switch?

 

[andyl49]

I'll have a go later today and see if i can work out how to assign a IP address to the Xbox via the router. Do i just need to get the MAC address of the xbox then make up a IP 192.168.0.xx vai the router setting, then put the IP i made up into the Xbox network setting? fingers crossed that's all is it. What i don't understand is why the Xbox has this issue but the PC doesn't.

 

[andyl49]

UPDATE: Solved

Turned out there must have been a conflict of IP addresses - I went into the switch settings and enabled DHCP so the router allocated the switch an IP address (i think i understood that right!) anyway its all working now, hopefully it lasts!

 

[jsmithepa]

U didn't get an unmanaged plug&play switch, you got a SMART switch which requires basic initial configuration.

 

[andyl49]

U didn't get an unmanaged plug&play switch, you got a SMART switch which requires basic initial configuration.

I can only go by the box and the website which say unmanaged and plug and play -

https://www.tp-link.com/us/products/details/cat-5711_TL-SG105E.html

Anyway, it works as i would expect it to now - maybe they just forgot to enable DHCP at the factory

 

[bill001g]

Manufacture sure like to redefine words. They call it unmanaged but a smart switch. Not sure how something you can actually configure can be unmanaged. Maybe I call a high end cisco switch unmanaged because the default factory configuration is a simple layer 2 switch even though it can be configured as a router than can actually run routing protocols.