XLR Mic thru HDSPe not Working

[jkergosi]

I've got a new XLR mic but I can't get it to work correctly. Could really use help!

Here's my setup:

• 
  ■Win 10 PC
  ■XLR mic (Neewer NW-700) going into
  ■Phantom Power Supply (Neewer 1-Channel 48V) going into
  ■Balanced analog breakout cable (for HDSP 9632/HDSPe AIO), specifically into one of the XLRF cables, going into
  ■HDSPe AIO audio interface

Symptoms:

• 
  ■In Device Manager - I would expect the AES(1+2) to be my recording device, but there's no indication at all of any recording input
  ■In RME TotalMix FX, I see a signal on Analog 2, and when volume is 100%, I can hear the mic faintly in my speakers (Analog? I thought AES was digital? Why is the volume so low? why is it playing in my speakers?)
  ■I can't get it as a recording device at all (tried in 4 difft apps), including Cubase (my goal)

What should I test / do next?

Thanks!
Jason

 

[jkergosi]

Buying a preamp with phantom power looks like the answer.