Question XMP data doesnt alter speeds

kaz1337

Distinguished
Feb 6, 2012
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gigabyte aurous x570 mobo
ryzen 3900x
viper 4400 memory 4x8Gb sticks

In bios
when i select XMP 1 profile on the motherboard it says DDR4-4400 19-19-19-39-69-1.2v (is 1.2 the right voltage?)
the PC boots fine but the memory speed stays at base speed 2133 MHz


if i select XMP 2 profile it shows 3 dashs - - - like it cant read the data
but the PC boots fine but the memory speed stays at base speed 2133 MHz

if i select SPD info in the bios it does read the XMP 2 data on each chip fine

Its a new build updated bios updated mobo drivers latest everything

anyone have any insight into whats happening?
my next step will be to take them memory out and try it chip by chip etc i just thought id ask here in case its something simple ive not done
also its going to be a pain getting the sticks out as theyre under the heatsink and fan
im uploading some pics









also in this pic why does it say memory voltage 1.476
 

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