XP 32 bit error message

[XPwarhorse]

When I was online my computer screen went black with a message that it had stopped, and was doing a memory dump, to protect the computer. The screen gave an error address as follows:
what is the error address in my win 32k sytem: BF84897E BASE AT BF800000, DATE STAMP 513154E0
What does this mean and how can I fix this problem?
Thank you

 

[X79]

You should probably go to a tech shop and pose the same question.

While there, ask them to replace XP altogether. You shouldn't be running XP, if it's your primary OS.

Why? It's over 10 years old and thus very vulnerable to attacks. Plus, MS will not be supporting

It at all, very soon. Thus no security updates or technical support.

 

[inzone]

How often have you had this happen ? Is it random, frequent or a one time event. You can go into the event viewer and see what is recorded there and it's been a long time since I used XP so some of the features and troubleshooting tips have been forgotten. It's very hard to give up XP because it was one of the best operating systems that Microsoft put out. I know it took me a while but I finally did go with Windows 7. If your considering upgrading then Win 7 is a good choice.

A memory dump is a sign of a Windows crash and there could be a number of reasons for it. What do you have for free hard drive space? What do you have for ram ? What is the OS , 32 bit? 64 bit? What is your page file set at?

 

[X79]

He probably only has 2GB RAM and a 32-bit. HDD will be under GB too probably.

 

[I_Am_Weasel]

Go to http:// and download WhoCrashed 4.01 it's a very simple to use memory dump analyzer and it also shows the probable cause of the error in a straightforward way so you don't have to be a programmer to understand

 

[XPwarhorse]

When I was online my computer screen went black with a message that it had stopped, and was doing a memory dump, to protect the computer. The screen gave an error address as follows:
what is the error address in my win 32k sytem: BF84897E BASE AT BF800000, DATE STAMP 513154E0
What does this mean and how can I fix this problem?
Thank you

Hii XPwarhorse, Hope you are doing well. Well, I too had the same problem few weeks back. I went for a tech support firm so I remember some of the steps... Try to figure it out what updation made you occur this 32 bit error message. Also check what service pack are you using??
Well I don't remember what all I was asked to do. They recovered me from my problem.. I hope you too can be recovered.

 

[XPwarhorse]

mariamenounous, when I went to the website referred to in your post my antivirus and Web of Trust warned me that it is a malicious site.

 

[XPwarhorse]

It has happened 6 times. I only have 500GB RAM. I think it might have something to do with a BIOS update or maybe not. The antivirus history (Norton online) keeps blocking a duplicate object: C:WINDOWS\SYSTEM32\SERVICES.EXE . that is targeting Norton. Could either one of these things be contributing to the black screen of death? quotemsg=10678621,0,81427]How often have you had this happen ? Is it random, frequent or a one time event. You can go into the event viewer and see what is recorded there and it's been a long time since I used XP so some of the features and troubleshooting tips have been forgotten. It's very hard to give up XP because it was one of the best operating systems that Microsoft put out. I know it took me a while but I finally did go with Windows 7. If your considering upgrading then Win 7 is a good choice.

A memory dump is a sign of a Windows crash and there could be a number of reasons for it. What do you have for free hard drive space? What do you have for ram ? What is the OS , 32 bit? 64 bit? What is your page file set at?[/quotemsg]

 

[X79]

It has happened 6 times. I only have 500GB RAM. I think it might have something to do with a BIOS update or maybe not. The antivirus history (Norton online) keeps blocking a duplicate object: C:WINDOWS\SYSTEM32\SERVICES.EXE . that is targeting Norton. Could either one of these things be contributing to the black screen of death? quotemsg=10678621,0,81427]How often have you had this happen ? Is it random, frequent or a one time event. You can go into the event viewer and see what is recorded there and it's been a long time since I used XP so some of the features and troubleshooting tips have been forgotten. It's very hard to give up XP because it was one of the best operating systems that Microsoft put out. I know it took me a while but I finally did go with Windows 7. If your considering upgrading then Win 7 is a good choice.

A memory dump is a sign of a Windows crash and there could be a number of reasons for it. What do you have for free hard drive space? What do you have for ram ? What is the OS , 32 bit? 64 bit? What is your page file set at?

[/quotemsg]

500GB RAM. I envy you..

Firstly, no one should be using Norton. If they are, they ought to remove it with the Norton removal tool.

Secondly, Win XP is too old. Windows 7 is good, but support for it will end in 2020.