XP and HP Photosmart 7550

[cookie]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I used to have Windows 98 and everything worked perfectly, but have recently
upgraded to XP.
When I use the HP DIRECTOR, I click "view & print".
HP PHOTO & IMAGING GALLERY comes up.
I highlight a photo. On the righthand menu I click "photo printing".
HP PHOTO PRINTING SOFTWARE comes up.
I can see the actual photo. Also the menu with File, Edit, Layout, etc. is
viewable.
The remainder of the entire screen (3 sections)is black. I can role the
mouse over "Get Images from File"; "Templates to Create Standard Size
Prints"; and see what I need to do so I know they are available to me.
How do I get this screen back as white please.
It used to work beautifully.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

When you upgrade your operating system, you need to upgrade your hardware
drivers as well. Make sure that your hardware is using drivers that are 100%
compatible with Windows XP.
--
Ted Zieglar

"cookie" <cookie@discussions.microsoft.com> wrote in message
news:632C89EA-AC4E-41AA-996E-701DDF9A228E@microsoft.com...
> I used to have Windows 98 and everything worked perfectly, but have
recently
> upgraded to XP.
> When I use the HP DIRECTOR, I click "view & print".
> HP PHOTO & IMAGING GALLERY comes up.
> I highlight a photo. On the righthand menu I click "photo printing".
> HP PHOTO PRINTING SOFTWARE comes up.
> I can see the actual photo. Also the menu with File, Edit, Layout, etc. is
> viewable.
> The remainder of the entire screen (3 sections)is black. I can role the
> mouse over "Get Images from File"; "Templates to Create Standard Size
> Prints"; and see what I need to do so I know they are available to me.
> How do I get this screen back as white please.
> It used to work beautifully.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

On Tue, 9 Nov 2004 08:27:02 -0800, cookie wrote:

> I used to have Windows 98 and everything worked perfectly, but have recently
> upgraded to XP.
> When I use the HP DIRECTOR, I click "view & print".
> HP PHOTO & IMAGING GALLERY comes up.
> I highlight a photo. On the righthand menu I click "photo printing".
> HP PHOTO PRINTING SOFTWARE comes up.
> I can see the actual photo. Also the menu with File, Edit, Layout, etc. is
> viewable.
> The remainder of the entire screen (3 sections)is black. I can role the
> mouse over "Get Images from File"; "Templates to Create Standard Size
> Prints"; and see what I need to do so I know they are available to me.
> How do I get this screen back as white please.
> It used to work beautifully.

Suggestions:

-Check with HP for an XP version of this program.

-Try reinstalling the program. Some applications use different file sets
for Win9x than they do for Win2000/XP.

--
Sharon F
MS-MVP ~ Windows XP Shell/User