My father is having issues on his old xp pc. He won't update to anything new because he's attached to the old os/programs. Figured I could post to try and help him out, but I'm not an expert. Any help is appreciated!
Hp dv6000 laptop
Windows xp sp3
It gets hung up during startup and sometimes grinds to a halt during use. He somehow figured out that ending the print spool (spoolsv.exe) program gets it through startup (gets stuck with desktop background image loaded, but can't finish loading icons, taskbar etc). I went into admin tools and stopped the print spool manually. Then I went into c/windows/system32/spool/print to close the two files that were loaded (just typed the location off top of my head, not with the comp atm) and restarted the spool in admin tools. That clears up the issue with start up and it runs great.. but as soon as you print it's back. Also I tried 5 printers at his office, using adobe and ms word. All have the same issue.
Let me know what info you guys need and I'll get back to the comp in the next couple days. For now he's just using his own fix of task manager to close the program when it locks up.
Thank you!
Hp dv6000 laptop
Windows xp sp3
It gets hung up during startup and sometimes grinds to a halt during use. He somehow figured out that ending the print spool (spoolsv.exe) program gets it through startup (gets stuck with desktop background image loaded, but can't finish loading icons, taskbar etc). I went into admin tools and stopped the print spool manually. Then I went into c/windows/system32/spool/print to close the two files that were loaded (just typed the location off top of my head, not with the comp atm) and restarted the spool in admin tools. That clears up the issue with start up and it runs great.. but as soon as you print it's back. Also I tried 5 printers at his office, using adobe and ms word. All have the same issue.
Let me know what info you guys need and I'll get back to the comp in the next couple days. For now he's just using his own fix of task manager to close the program when it locks up.
Thank you!