Archived from groups: alt.sys.pc-clone.dell (
More info?)
Techically, no, since you're not the licensee - Dell is. I suspect a couple
of things are at work:
First, the installation and configuration of Windows has gone beyond what
the average PC user can handle, at least without a lot of (expensive for
Dell) handholding by technical support. Microsoft allows one method of
backup to ship with the PC - and Dell chose the easier one to support (i.e.,
customer presses a key at boot, starts up a recovery and within minutes the
system is restored). It is very likely that Dell saves money by not
shipping media at all, and would have to pay MS twice were it to ship both a
recovery method and an OS CD.
A ground-up installation of Windows XP, fully patching it, reinstalling apps
and patching them, and installing drivers takes at best a few hours of work
now - Dell can't maintain the margins it needs for its shareholders if it
has to walk even a small percentage of its customers through that procedure.
No, the system isn't ideal for an experience PC user - nor is it good for
anyone who wants to customize the system - but remember that a fully
configured Dell, Gateway etc., PC used to come with a full version of Office
as standard equipment - now if you want it, you have to pay for it.
Microsoft is likely taking the same tack with the operating system. The
strategy is not without risk - revenues from Office are falling -- partly
because people don't need the added features, of, say, Office 2K3 over
Office XP -- and no doubt partially because there are at least a few
alternatives available at low or no cost, which will serve the software
needs of a significant proportion of users. It may just be that some people
decide that paying an extra $100 or more for a full copy of Windows, isn't
worth the cost - and decide to try an alternative operating system.
Dell is clearly not out to serve the enthusiast market - a market that is
becoming more and more accessible to people each day - now that you can buy
fundamental PC parts like power supplies, fans, mainboard, and cases as
close by as your nearest Staples, Circuit City or Best Buy.
"H. S." <g_reate_xcalibur@yahoo.com> wrote in message
news:hCKnd.36905$rc.2350456@news20.bellglobal.com...
> er .. if I am I paying for "OS: Windows XP Home edition", don't I have a
> right to the OS installation CD?