XP SP2 and HP Photosmart 7550

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Have had the printer 2 years. Worked under 98 and original installation of
XP. Three PC's access the printer via home network (2 XP, 1 98).

Applies SP2 and the 2 XP computers can no longer print to the printer. The
printer "initializes" (makes all the right noises) but then ejects a blank
page. The 98 pc still print just fine. In fact the 2 XP machines can still
print to a HP 810 attached to it.

After a 10 days with HP support and no good solutions. I uninstalled SP2
and everything is back to normal. The problem is in SP2.

Want to upgrade to SP2 especially with the April 12 date out there.

Any help/ideas appreciated...
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Since you uninstalled SP-2, also remove all parts of the printer driver.
Install SP-2:
http://www3.telus.net/dandemar/spackins.htm
Then carefully install the printer driver per HP instructions.

What April 12 date?
Are you referring to the myth that all computers will be forced to install
SP-2 at that time if SP-2 is not already installed?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"RSyb" <RSyb@discussions.microsoft.com> wrote in message
news:DEAE77D4-B112-4C63-A123-ABB2C90DEF99@microsoft.com...
> Have had the printer 2 years. Worked under 98 and original installation
> of
> XP. Three PC's access the printer via home network (2 XP, 1 98).
>
> Applies SP2 and the 2 XP computers can no longer print to the printer.
> The
> printer "initializes" (makes all the right noises) but then ejects a blank
> page. The 98 pc still print just fine. In fact the 2 XP machines can
> still
> print to a HP 810 attached to it.
>
> After a 10 days with HP support and no good solutions. I uninstalled SP2
> and everything is back to normal. The problem is in SP2.
>
> Want to upgrade to SP2 especially with the April 12 date out there.
>
> Any help/ideas appreciated...
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Sorry maybe I wasn't clear. After uninstalling SP2 the printer works fine.
I can print from either XP pc as long as I am not using SP2.

Yeah, that's the date! :)

"Jupiter Jones [MVP]" wrote:

> Since you uninstalled SP-2, also remove all parts of the printer driver.
> Install SP-2:
> http://www3.telus.net/dandemar/spackins.htm
> Then carefully install the printer driver per HP instructions.
>
> What April 12 date?
> Are you referring to the myth that all computers will be forced to install
> SP-2 at that time if SP-2 is not already installed?
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar/
>
>
> "RSyb" <RSyb@discussions.microsoft.com> wrote in message
> news:DEAE77D4-B112-4C63-A123-ABB2C90DEF99@microsoft.com...
> > Have had the printer 2 years. Worked under 98 and original installation
> > of
> > XP. Three PC's access the printer via home network (2 XP, 1 98).
> >
> > Applies SP2 and the 2 XP computers can no longer print to the printer.
> > The
> > printer "initializes" (makes all the right noises) but then ejects a blank
> > page. The 98 pc still print just fine. In fact the 2 XP machines can
> > still
> > print to a HP 810 attached to it.
> >
> > After a 10 days with HP support and no good solutions. I uninstalled SP2
> > and everything is back to normal. The problem is in SP2.
> >
> > Want to upgrade to SP2 especially with the April 12 date out there.
> >
> > Any help/ideas appreciated...
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Oops. My mistake. Skipped right over the second line.

Basically remove any trace of this printer until after SP2 is installed.

I'm willing to give it a try...

Thanks.

"Jupiter Jones [MVP]" wrote:

> Since you uninstalled SP-2, also remove all parts of the printer driver.
> Install SP-2:
> http://www3.telus.net/dandemar/spackins.htm
> Then carefully install the printer driver per HP instructions.
>
> What April 12 date?
> Are you referring to the myth that all computers will be forced to install
> SP-2 at that time if SP-2 is not already installed?
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar/
>
>
> "RSyb" <RSyb@discussions.microsoft.com> wrote in message
> news:DEAE77D4-B112-4C63-A123-ABB2C90DEF99@microsoft.com...
> > Have had the printer 2 years. Worked under 98 and original installation
> > of
> > XP. Three PC's access the printer via home network (2 XP, 1 98).
> >
> > Applies SP2 and the 2 XP computers can no longer print to the printer.
> > The
> > printer "initializes" (makes all the right noises) but then ejects a blank
> > page. The 98 pc still print just fine. In fact the 2 XP machines can
> > still
> > print to a HP 810 attached to it.
> >
> > After a 10 days with HP support and no good solutions. I uninstalled SP2
> > and everything is back to normal. The problem is in SP2.
> >
> > Want to upgrade to SP2 especially with the April 12 date out there.
> >
> > Any help/ideas appreciated...
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

You do know that is a myth that SP-2 will be forced on all Windows XP
computers?
At best it is bad journalism by the sites and publications stating so:
http://www3.telus.net/dandemar/forcesp2.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"RSyb" <RSyb@discussions.microsoft.com> wrote in message
news:6F757AB6-42B3-4DE3-880A-5E3D1E09B4BB@microsoft.com...
> Sorry maybe I wasn't clear. After uninstalling SP2 the printer works
> fine.
> I can print from either XP pc as long as I am not using SP2.
>
> Yeah, that's the date! :)
>
> "Jupiter Jones [MVP]" wrote:
>
>> Since you uninstalled SP-2, also remove all parts of the printer driver.
>> Install SP-2:
>> http://www3.telus.net/dandemar/spackins.htm
>> Then carefully install the printer driver per HP instructions.
>>
>> What April 12 date?
>> Are you referring to the myth that all computers will be forced to
>> install
>> SP-2 at that time if SP-2 is not already installed?
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar/
>>
>>
>> "RSyb" <RSyb@discussions.microsoft.com> wrote in message
>> news:DEAE77D4-B112-4C63-A123-ABB2C90DEF99@microsoft.com...
>> > Have had the printer 2 years. Worked under 98 and original
>> > installation
>> > of
>> > XP. Three PC's access the printer via home network (2 XP, 1 98).
>> >
>> > Applies SP2 and the 2 XP computers can no longer print to the printer.
>> > The
>> > printer "initializes" (makes all the right noises) but then ejects a
>> > blank
>> > page. The 98 pc still print just fine. In fact the 2 XP machines can
>> > still
>> > print to a HP 810 attached to it.
>> >
>> > After a 10 days with HP support and no good solutions. I uninstalled
>> > SP2
>> > and everything is back to normal. The problem is in SP2.
>> >
>> > Want to upgrade to SP2 especially with the April 12 date out there.
>> >
>> > Any help/ideas appreciated...
>>
>>
>>
 

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