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Guest
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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
I recently installed xp sp2. Since then I have been unable to print
to my HP Laserjet 3330. When I first tried to print after
installation of sp2 I was informed that I had no printers installed
and I would need to install a printer. I went to printers and faxes,
noticed that my laserjet printer icon was gone, and I clicked add
printer. I then received the message that the print spooler service
was not running so I would not be able to install a printer. I then
checked services.msc and found that the print spooler service was set
on automatic and had started. I stopped it and then restarted it. I
also clicked start -> run and typed net start spooler. I went back to
printers and faxes and my printer icon had returned. I then tried to
print a document but I received the same "print spooler service not
running message." I went back to printers and faxes and the printer
icon was again missing. I did the steps listed above again and had
the same lack of success. I then unistalled sp2 and was able to print
without any problems. I reinstalled sp2 and the same printing
problems returned. I have gone through many of the posts in this
group and tried the suggestions listed, including using the
cleanspl.exe utility in the windows resouce kit, all without success.
Please help.
I recently installed xp sp2. Since then I have been unable to print
to my HP Laserjet 3330. When I first tried to print after
installation of sp2 I was informed that I had no printers installed
and I would need to install a printer. I went to printers and faxes,
noticed that my laserjet printer icon was gone, and I clicked add
printer. I then received the message that the print spooler service
was not running so I would not be able to install a printer. I then
checked services.msc and found that the print spooler service was set
on automatic and had started. I stopped it and then restarted it. I
also clicked start -> run and typed net start spooler. I went back to
printers and faxes and my printer icon had returned. I then tried to
print a document but I received the same "print spooler service not
running message." I went back to printers and faxes and the printer
icon was again missing. I did the steps listed above again and had
the same lack of success. I then unistalled sp2 and was able to print
without any problems. I reinstalled sp2 and the same printing
problems returned. I have gone through many of the posts in this
group and tried the suggestions listed, including using the
cleanspl.exe utility in the windows resouce kit, all without success.
Please help.