XPS 17 Webcam Woes

[Camsterguy]

Hey folks,

This afternoon Skype gave me a message informing me that my webcam in my XPS L702X couldnt be started. And here I am, 12 hours later, still trying to fix it. I checked device manager under imaging devices, and there is a device named "WEBCAM". It's in my understanding that it's supposed to be "Integrated webcam" or something. I've tried uninstalling the "WEBCAM", rebooting numerous times, reinstalling windows, and nothing. I couldn't find a driver, assuming that Windows 7 has the webcam drivers included. I've tried installing Dell Webcam Central as well to no avail.

Any suggestions would be GREATLY appreciated. Thanks!

 

[Phillip Corcoran]

Try reinstalling the Dell Webcam driver. It's called "Quanta H.264 Integrated Webcam Driver", it's the last driver listed under Mouse, Keyboard & Input Devices on this downloads page: http://www.dell.com/support/home/us/en/19/product-support/product/xps-L702x/drivers

The page defaults to drivers for Windows 7 64-bit which I believe is correct in your case since they don't have any 32-bit drivers.

 

[Camsterguy]

Try reinstalling the Dell Webcam driver. It's called "Quanta H.264 Integrated Webcam Driver", it's the last driver listed under Mouse, Keyboard & Input Devices on this downloads page: http://www.dell.com/support/home/us/en/19/product-support/product/xps-L702x/drivers

The page defaults to drivers for Windows 7 64-bit which I believe is correct in your case since they don't have any 32-bit drivers.

I reinstalled this driver from a different website, had no idea it was available here. Will try. Thanks!

Update: Reinstalled, same effect as before, nothing. I'm trying now to install it with the information file in C:\Dell\Drivers\R277344\InfWin7_64 via device manager by right clicking "WEBCAM" and updating it from that file. Will reboot following installation.