XPS M1330 Sluggish Performance

quattro04

Distinguished
Aug 24, 2008
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Hello guys, my aunt's laptop is acting very sluggish. Vista loads in 3mins and running windows update slows the laptop to a halt. Opening some items in control panel also gives the same result.

I narrowed it down to 2 possible culprits, memory (only 1GB DDR2 667 SODIMM) and corrupted OS. I'm leaning towards the latter since I ran my desktop with vista with also 1GB of memory but didn't encounter this kind of problem. Also, I haven't encountered any BSOD's so far.

Now for the questions:

1. What do you think is the culprit?
2. If I restore the laptop to factory defaults using the recovery partition, will I need to enter the product key?
3. If I added 2GB of memory with same speed, will restoring to defaults recognize the added 2GB of memory?

Thanks for your answers!

System Specs:

Intel Core2Duo T5250 @ 1.50 GHz
1GB DDR2 667
Intel GMA
Windows Vista x86 w/ SP1
 

Zoron

Splendid
As long as you use Dell's recovery media (partition or DVD), it will not prompt you for the Windows product key. Upgrading to at least 2GB of RAM isn't a bad idea, though... I'm surprised an XPS laptop didn't come with 2GB standard.
 

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