Question XPS Studio 8000 - Intel(R) MEI failed to perform handshake w Firmware

Zod1acGam1ng02

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Dec 25, 2016
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Recently found an believed to be old XPS Studio 8000 pc. Thought i'd chuck my gpu/ram and give it a spin comparing to my current pc (max of 2 4gb ram and a first gen i5) this one went ahead and after reinstalling windows, ssd, 2 8gb ram sticks and my 1660ti managed to get improved fps in games drastically (comparing my first i5 was terrible)

However maybe an hour or two later i encountered errors with my pc randomly freezing up a couple hours into it and going onto crash forcing a restart
quick investigation into device manager View: https://imgur.com/NUMCA8N

have attempted, uninstalling this driver and restarting, windows update, drivescape's driver scanner, googling an driver via my pcs model and "Ven 8086 and Dev 3B64" unable to find anything

Windows update attempts give me back a
Installation Failure: Windows failed to install the following update with error 0x80070103: Intel - Other hardware - Intel(R) Management Engine Interface.

After rebooting from crashes in the event log the errors i get are

"Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware."

Followed by
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user DESKTOP-NTICE1S\Zodiac SID (S-1-5-21-3730054672-4056063163-548500684-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.




Pc details listed below - No idea what happened with the Cpu being "000"but tower has an I7 sticker on it and it very clearly performs much better over my old I5

System summary:
Windows 10 Professional Edition build 17763 (64-bit),
1 x Genuine Intel(R) CPU 000 @ 2.67GHz,
16.0GB RAM,
NVIDIA GeForce GTX 1660 Ti,
119GB SSD, 932GB HDD, 119GB SSD,

General:
System Name: DESKTOP-NTICE1S
System Model: Studio XPS 8000
Motherboard Manufacturer: Dell Inc.
Motherboard Name: 0X231R
Motherboard Version: X00
Motherboard Serial Number: ..CN7360494O000C.
BIOS Manufacturer: Dell Inc.
BIOS Version: X03
BIOS Release Date: 04/17/2009
BIOS Serial Number: 7BJS12S

CPU:
CPU manufacturer: GenuineIntel
CPU Type: Genuine Intel(R) CPU 000 @ 2.67GHz
CPUID: Family 6, Model 1E, Stepping 1
Physical CPU's: 1
Cores per CPU: 4
Hyperthreading: Enabled
CPU features: MMX SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2 DEP PAE Intel64 VMX SMX
Clock frequencies:
  • Measured CPU speed: 2660.0 MHz
  • Multiplier: x20.0
  • Base Clock: 133.3 MHz
  • Multiplier range: Min: x9, Max non turbo: x20
Cache per CPU package:
  • L1 Instruction Cache: 4 x 32 KB
  • L1 data cache: 4 x 32 KB
  • L2 cache: 4 x 256 KB
  • L3 cache: 8 MB
TDP Limit: 95 Watts
TDC limit: 95 Amps

Memory
Total Physical Memory: 16375MB
Available Physical Memory: 12951MB
Memory devices:
Slot 1:
- 8GB DDR3 SDRAM PC3-12800
- Crucial Technology CT102464BD160B.M16, wk/yr: 9/2016
- 1.5V, 1.35V , Clk: 800.0MHz, Timings 11-11-11-28 (@ Max. freq.)
Slot 2:
- 8GB DDR3 SDRAM PC3-12800
- Crucial Technology CT102464BD160B.M16, wk/yr: 9/2016
- 1.5V, 1.35V , Clk: 800.0MHz, Timings 11-11-11-28 (@ Max. freq.)
Slot 3:
- Not populated
Slot 4:
- Not populated
Virtual memory: C:\pagefile.sys (allocated base size 2944MB)

Graphics
NVIDIA GeForce GTX 1660 Ti
Chip Type: GeForce GTX 1660 Ti
DAC Type: Integrated RAMDAC
Memory: 6143MB
BIOS: Version90.16.20.40.40
Driver provider: NVIDIA
Driver version: 26.21.14.3064
Driver date: 5-5-2019
Monitor 1: 1680x1050x32 59Hz (Primary monitor)
Monitor 2: 1024x768x32 60Hz


Any help would be much appreciate <3
 

Lutfij

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Oct 7, 2009
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Your prebuilt system has support for Windows 7 at the most. For this reason, you're going to have to install MEI drivers using the compatibility method, i.e Right click installer>Compatibility Tab>Windows 7(from the drop down menu).
 

Zod1acGam1ng02

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Dec 25, 2016
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So I'm all good installing the drivers however, the only correct driver for the MEI was this https://drp.su/en/hwids/PCI\VEN_8086&DEV_3B64?os=windows-7-x64

which gives me a .inf file to install the driver and after googling i still don't have a clue how to install this file in compatibility unless theres a exe file lurking somewhere i haven't worked out how to install in compatibility mode yet


--Update--
http://deviceinbox.com/drivers/304-intel-management-engine-interface-all-windows.html

after downloading the and trying these two files from the link above
6irb03ww.exe - Auto install (4.8 mb) v.6.2.50.1050 by Lenovo
me_6.0.0.1184_al00.zip - Auto install (11.3 mb) v.6.0.0.1184 by MSI

still has the same error after restarting "this device cannot start - a device which does not exist was specified"
 
Last edited:

Zod1acGam1ng02

Commendable
Dec 25, 2016
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1,510
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Update--

attempted a bios update and from X03 to A03 and before attempting to install the bios it told me "BIOS does not support ME Ignition firmware"
 

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