Yahoo Messenger errors

edward14031

Distinguished
Jun 7, 2010
2
0
18,510
0
My friend is getting both a Microsoft C++ Runtime Error and the R6025-Pure virtual Function call with the Yahoo Messenger. She has uninstalled and reinstalled Messenger a number of times. What could be causing this problem?
 

aford10

Champion
Moderator
There is a huge difference between running a scan in normal mode, and safe mode with networking.

I'm not sure what her regular security program is, but malwarebytes is a higher quality scanner than OneCare. SuperAntiSpyware is also another good scanner.
www.superantispyware.com/

But because there are a lot less services and programs running in safe mode, there is a lot less chance any infection will be running. You want to boot into safe mode with networking, because you always want to update the scanner's database before running the scan.
 

Similar threads


TRENDING THREADS