Info Y'all might better read that Amazon change in service TOS

[punkncat]

If you got that email, read it. There are some significant changes in the way they are handling business and it's not good for the consumer at all.

For instance, if your password gets compromised and hackers buy a bunch of stuff, it's on you.

Once they turn over goods to alternate carriers for delivery you no longer have any recourse through Amazon if the item doesn't arrive.

When you return and item it cannot be credited until it actually arrives at the fulfilment center, unless they specifically tell you different or don't want the item back. (they used to credit when it was scanned at the return center like UPS/Kohls)etc)

Pricing on the site is no longer "set". They are using an algorithm to display pricing based on pricing trends as last purchased. It may display one price, but then they can charge more once the order is received as they cannot "be responsible" for the price of items from their suppliers to be correct on site.

If there is an issue with your default payment method, they will automatically charge any other payment method(s) attached to the account, without notice.

If, from the time you received that email, and didn't read it, and you click a Prime movie, you have accepted the TOS simply based on use of ANY of their services.

They are stating that emails, texts, push notifications now serve as "written notice" of any change they make and (as above) you are agreeing to this simply by using the service whether you opt to receive those types of notifications or not.

I am going to watch how this plays out for a moment. When considering that two day shipping is now basically a non issue, how pricing has been, and these new rules it makes Prime look far less attractive.

Be aware, just saying.

 

[Phaaze88]

Wow, there's some steaming BS coming from them.

I could go into a short little rant, but the bottom line: this is about saving the company money, and the customer getting shafted further.
At least there are alterna- oh wait, they've become quite the monopoly in some regions, you know, the thing that is bad for us as customers, so that one's our fault.

Well, Newegg hasn't screwed me over(yet) and there is a Best Buy about an hour drive from me...

 

[punkncat]

Wow, there's some steaming BS coming from them.

I could go into a short little rant, but the bottom line: this is about saving the company money, and the customer getting shafted further.
At least there are alterna- oh wait, they've become quite the monopoly in some regions, you know, the thing that is bad for us as customers, so that one's our fault.

Well, Newegg hasn't screwed me over(yet) and there is a Best Buy about an hour drive from me...

The aspect of it that is truly bothering me is the statement that they no longer have to honor their advertised pricing. The rest is bothersome on it's own merit, but basically they are saying they can offer such and such part for $3 online, but then turn around and charge you $4 because they "didn't update in time". This, tied in with the "use any attached payment method" and "hackers buying anything is your problem/password security" thing is a HUGE grey area.

I have not even logged onto their site since reading this. Apparently even logging in is proxy agreement. I like Amazon. I use them a lot. After this I am contemplating cancellation of my account with them. This is serious douchebaggery. I really hope that public backlash will make them opt to reverse course on at least some aspects of it.

As an aside, Wal Mart's online ordering is getting FAR FAR better. I don't like Wal Mart, per se, but am considering trying them out for a while.

 

[kanewolf]

If you got that email, read it. There are some significant changes in the way they are handling business and it's not good for the consumer at all.

For instance, if your password gets compromised and hackers buy a bunch of stuff, it's on you.

Once they turn over goods to alternate carriers for delivery you no longer have any recourse through Amazon if the item doesn't arrive.

When you return and item it cannot be credited until it actually arrives at the fulfilment center, unless they specifically tell you different or don't want the item back. (they used to credit when it was scanned at the return center like UPS/Kohls)etc)

Pricing on the site is no longer "set". They are using an algorithm to display pricing based on pricing trends as last purchased. It may display one price, but then they can charge more once the order is received as they cannot "be responsible" for the price of items from their suppliers to be correct on site.

If there is an issue with your default payment method, they will automatically charge any other payment method(s) attached to the account, without notice.

If, from the time you received that email, and didn't read it, and you click a Prime movie, you have accepted the TOS simply based on use of ANY of their services.

They are stating that emails, texts, push notifications now serve as "written notice" of any change they make and (as above) you are agreeing to this simply by using the service whether you opt to receive those types of notifications or not.

I am going to watch how this plays out for a moment. When considering that two day shipping is now basically a non issue, how pricing has been, and these new rules it makes Prime look far less attractive.

Be aware, just saying.

I couldn't find the previous conditions of use. It is not OBVIOUS that any of the changes you list are from the current changes. Those conditions could have been part of the agreement for a long time.

 

[punkncat]

I couldn't find the previous conditions of use. It is not OBVIOUS that any of the changes you list are from the current changes. Those conditions could have been part of the agreement for a long time.

This actually give me a bit of solace in that, IF they have been under these terms all along or for a while...I have had nothing off hand happen in regard to it, yet.

The wording of the email is that changes 'were' made. That could have been so much as replacing one word and which compels them to inform the consumer/subscriber to that aspect.

I hope you are right.

 

[DSzymborski]

If hackers buy a bunch of stuff on your card, you contact your bank and/or the credit card provider to resolve the issue anyway.

 

[punkncat]

I agree with that, in that it would be among the first things done. The verbiage is that "you are getting" the items ordered and even if the card is charged on declines, they will automatically transfer payment to any other tied in cards or payment method.
For most folks this probably isn't an issue, since you would only have one card. With our work, for instance, I have to keep two cards assigned such that I can order supplies directly for the work (card) account.

I generally tend to read or at least skim over these changes sent out and I cannot recall it being as subtly nefarious last time. As @kanewolf points out above, it may well have been and I hope if that is the case that things continue status quo.

 

[DSzymborski]

I agree with that, in that it would be among the first things done. The verbiage is that "you are getting" the items ordered and even if the card is charged on declines, they will automatically transfer payment to any other tied in cards or payment method.
For most folks this probably isn't an issue, since you would only have one card. With our work, for instance, I have to keep two cards assigned such that I can order supplies directly for the work (card) account.

I generally tend to read or at least skim over these changes sent out and I cannot recall it being as subtly nefarious last time. As @kanewolf points out above, it may well have been and I hope if that is the case that things continue status quo.

Then you contact them, too.

I do think the key is what it said before.

 

[rgd1101]

just got my email
https://www.amazon.com/conditionsofuse
it said Last updated: May 3, 2021

about the pricing. they will send out email for direction or just cancel it.
"With respect to items sold by Amazon, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Amazon is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item."

 

[punkncat]

just got my email
https://www.amazon.com/conditionsofuse
it said Last updated: May 3, 2021

about the pricing. they will send out email for direction or just cancel it.
"With respect to items sold by Amazon, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Amazon is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item."

I am supposing that with the influx of information and my reaction to it, I missed some finer detail on that aspect.

Thank you.

 

[DSzymborski]

Honestly, I wouldn't worry too much. Just be careful and watchful.

Amazon probably loses a good deal of money on me anyway. I get cat litter on Prime and those are some heavy things to offer free shipping on so often.

 

[USAFRet]

Honestly, I wouldn't worry too much. Just be careful and watchful.

Amazon probably loses a good deal of money on me anyway. I get cat litter on Prime and those are some heavy things to offer free shipping on so often.

Back before Prime was a thing, and they just started $5-$10 for 'Next Day', some guy tried that with a safe.
1,500lb safe, next day, $10...it arrived ...lol

I did the same with a camera.
$10 for Next Day.
I didn't need it next day, but add $10 to a $400 item...no problem.

I was thinking it would come from somewhere sort of local.
Nope...Phoenix -> Newport News, 21 hours.