You do not have sufficient access to unistall - Urgent

[DavidBrown1997]

Currently running windows 7 and my AVG is coming up that i am getting about 2 viruses a minute from

Object ID 'c:\ProgramData\Bitguard\2.7.1769.'
Process name - 'C:\Windows\SysWOW64\dllhost.exe'

I really need to get this Bitguard of my PC but it is saying i do not have sufficient access even though it is the only account on the PC and is the administrator.

 

[Blaise170]

The best way is to use AVG's rescue disc. Boot to the disc, and it will clean your computer without booting Windows. This should fix your problem.

http://www.avg.com/us-en/avg-rescue-cd

 

[DavidBrown1997]

What do i do with it, put it on and pendrive or a disk and do what?

 

[Blaise170]

What do i do with it, put it on and pendrive or a disk and do what?

You can install it to a USB flash drive or DVD, whichever is easier.

 

[DavidBrown1997]

Sounds stupid but how do you run it then?

 

[Blaise170]

Whenever you boot, you'll be presented by a BIOS/POST screen. It will look like this.

Just press the key it says, then select to boot from the CD or flash drive.

 

[DavidBrown1997]

Alright this won't lose any file or anything will it? Will it just remove all threats and virus's ect, and how long does it usually take?

 

[Blaise170]

Alright this won't lose any file or anything will it? Will it just remove all threats and virus's ect, and how long does it usually take?

AVG will leave all files intact just like their regular antivirus does. The amount of time it takes depends on how many files (and viruses) you have. Usually when I clean friends' computers it will take anywhere from an hour for smaller hard disks, and overnight for much larger disks.

 

[DavidBrown1997]

Is this ready to go then, just run this and it will clean it up? I have a 1TB Hard drive so i gues it will take over night and i must have like 500 virus's getting them all over ht place from bitguard i don;t even remeber installing it i did on the 27/10/13 and i have only just starting detecting them.

Picture
http://gyazo.com/0478bd90030809f0a5c6d781aadc2546

 

[Blaise170]

You will need to run it from a CD or flash drive, but otherwise it's ready to go. Once it boots, you'll see a screen like this:

You just run the scan feature and it will go to work for you.

 

[DavidBrown1997]

Have i installed it to the disk right, this is what it looks like right now

http://gyazo.com/0478bd90030809f0a5c6d781aadc2546

 

[Blaise170]

Sorry for not being clearer, but you need to burn the ISO file to the DVD. You can use this program to do so. http://www.freeisoburner.com/

 

[DavidBrown1997]

Which drive to a burn it on to

D:
E:

And what volume lable and cache setting ect do i use