Question Z590 - Scratch on the motherboard. Maybe in audio lines.

CzarekC

Commendable
Nov 13, 2022
19
0
1,510
Hi,

The motherboard I received is slightly scratched in 1 place. At every other place where there is a pin, everything is ok. Only here it is slightly scratched.

The computer works fine, I've been using it for a month, do I need to do something with it?

The scratch is on the back side of the motherboard.

Up close it looks like the soldiermask is scratched and there is minimal copper visible on one line.
The tracks appear to be neither broken nor connected.
All audio outputs and microphone jack work fine.

In blue I marked the place where you can see the copper. The other tracks have no traces of copper and only the paint is scratched off
.
6317029400_1680992396_thumb.jpg
5955114200_1680986175_thumb.jpg
 
Hi,

The motherboard I received is slightly scratched in 1 place. At every other place where there is a pin, everything is ok. Only here it is slightly scratched.

The computer works fine, I've been using it for a month, do I need to do something with it?

The scratch is on the back side of the motherboard.

Up close it looks like the soldiermask is scratched and there is minimal copper visible on one line.
The tracks appear to be neither broken nor connected.
All audio outputs and microphone jack work fine.

In blue I marked the place where you can see the copper. The other tracks have no traces of copper and only the paint is scratched off
.
6317029400_1680992396_thumb.jpg
5955114200_1680986175_thumb.jpg
It's hard to tell much from those photos as resolution just isn't good enough. Use a magnifying glass to check the trace with bare copper: it's only going to be a concern if it was cut. Otherwise, you could simply coat it with some nail polish if you're worried about corrosion forming. Those areas with scratches in the solder mask but not going through to traces are nothing to be concerned with.

But then you might not like the condition if this was brand new, just removed from the box. So take it back for exchange. If one month is too long for a store exchange you can try for warranty coverage but I doubt you'll get satisfaction so long as it's working flawlessly.