[Moderator note: Edited post to break up solid paragraph of text.]
Evening
So here is a problem. My kid has laptop, TUF17, i5 11th gen, 32GB ram 3050Ti. About a month ago this laptop start crashing every time kiddo in a meeting with teachers. Within first 5 min it goes all the way to BSOD.
But here is a funny thing. We've been running test meetings for hours with different configuration, with and without headsets, with external and internal camera, with and without sharing screen, and didn't get a single crAsh. Testing between rigs inside our house and asking friends to join.
Nothing. Runs as smooth as it could.
As soon as lesson starts, it BSOD. It's not overheating or overloading, been monitoring it while my kid was on meeting. Run memory test, system test for corrupted files, boot drive test for bad sectors, every possible test - nothing and zoom keeps crashing only while running meeting with teachers.
Every time dump file shows different errors, there wasn't two identical since it starts. There is NO errors in event log before crAsh. Tried all different configurations for zoom, enabled and disabled hardware and codecs, with or without headsets, with or without screen share etc etc and still can not replicate that problem.
Last time we run it for almost 4 hours non stop with people joining and leaving, with and without share screens, any possible configurations and can not get to the point when it will BSOD.
Well, I even did fresh windows install, again, with all updates, been testing zoom with friends whole weekend, hours of streaming. And it's all for nothing - few hours ago my kiddo join meeting with teacher and... Laptop BSOD'ed again.
At this point I am lost and run out of ideas what is goin' on. Really need your help....
UPDATE:
Laptop ASUS TUF17 FH706HC (2 months old)
OS Windows 10 Pro 21H2
CPU i5-11260H @ 2.60GHz
RAM G.SKILL Ripjaws Series 32GB (2 x 16GB) F4-3200C22D-32GRS
GPU RTX 3050 4GB
Drive 1 Boot drive SK HFM512GD3JX013N 512GB
Drive 2 Secondary drive Sabrent Rocket Q 2TB SB-RKTQ-2TB
Only system and soft/apps installed on boot drive, secondary drive 1/30 full.
Evening
So here is a problem. My kid has laptop, TUF17, i5 11th gen, 32GB ram 3050Ti. About a month ago this laptop start crashing every time kiddo in a meeting with teachers. Within first 5 min it goes all the way to BSOD.
But here is a funny thing. We've been running test meetings for hours with different configuration, with and without headsets, with external and internal camera, with and without sharing screen, and didn't get a single crAsh. Testing between rigs inside our house and asking friends to join.
Nothing. Runs as smooth as it could.
As soon as lesson starts, it BSOD. It's not overheating or overloading, been monitoring it while my kid was on meeting. Run memory test, system test for corrupted files, boot drive test for bad sectors, every possible test - nothing and zoom keeps crashing only while running meeting with teachers.
Every time dump file shows different errors, there wasn't two identical since it starts. There is NO errors in event log before crAsh. Tried all different configurations for zoom, enabled and disabled hardware and codecs, with or without headsets, with or without screen share etc etc and still can not replicate that problem.
Last time we run it for almost 4 hours non stop with people joining and leaving, with and without share screens, any possible configurations and can not get to the point when it will BSOD.
Well, I even did fresh windows install, again, with all updates, been testing zoom with friends whole weekend, hours of streaming. And it's all for nothing - few hours ago my kiddo join meeting with teacher and... Laptop BSOD'ed again.
At this point I am lost and run out of ideas what is goin' on. Really need your help....
UPDATE:
Laptop ASUS TUF17 FH706HC (2 months old)
OS Windows 10 Pro 21H2
CPU i5-11260H @ 2.60GHz
RAM G.SKILL Ripjaws Series 32GB (2 x 16GB) F4-3200C22D-32GRS
GPU RTX 3050 4GB
Drive 1 Boot drive SK HFM512GD3JX013N 512GB
Drive 2 Secondary drive Sabrent Rocket Q 2TB SB-RKTQ-2TB
Only system and soft/apps installed on boot drive, secondary drive 1/30 full.
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