Question Zotac Trinity RTX 3090 performing at 3070 levels of performance all of a sudden on Userbenchmark but not on 3DMark ?

[NadeemX]

My PC Setup:
i7 10700
32GB Corsair Vengeancee 3600 Mghz
Aurous Elite Z490
1200W Corsair Gold PSU Rated PSU (I have two separate GPU power cables connecting to the GPU)
A500 Corsair CPU Cooler
Samsung 4k 144hz 1ms Monitor

My RTX 3090 was performing just fine before at an average benchmark for a 3090, but all of a sudden it tanked down to 3070 levels of performance. I decided it might've been the thermal pads or paste so I changed the thermal paste with Noctua NT-H1 and the thermal pads with 2.0mm Gelid Extreme for the front and 2.0mm Gelid Ultimate for the back. This sadly only increased the performance by 4%, still being slower than my EVGA FTW 3070. I have all the latest Nvidia drivers, I haven't changed any of the PC's components either. Does anyone know what could be wrong?

Userbenchmark Results: https://www.userbenchmark.com/UserRun/67250154 (Used to be around 210%)
3DMark Results: http://www.3dmark.com/spy/45597306

 

[drivinfast247]

My PC Setup:
i7 10700
32GB Corsair Vengeancee 3600 Mghz
Aurous Elite Z490
1200W Corsair Gold PSU Rated PSU (I have two separate GPU power cables connecting to the GPU)
A500 Corsair CPU Cooler
Samsung 4k 144hz 1ms Monitor

My RTX 3090 was performing just fine before at an average benchmark for a 3090, but all of a sudden it tanked down to 3070 levels of performance. I decided it might've been the thermal pads or paste so I changed the thermal paste with Noctua NT-H1 and the thermal pads with 2.0mm Gelid Extreme for the front and 2.0mm Gelid Ultimate for the back. This sadly only increased the performance by 4%, still being slower than my EVGA FTW 3070. I have all the latest Nvidia drivers, I haven't changed any of the PC's components either. Does anyone know what could be wrong?

Userbenchmark Results: https://www.userbenchmark.com/UserRun/67250154 (Used to be around 210%)
3DMark Results: http://www.3dmark.com/spy/45597306

83% background usage! GPU scoring in the 1%!

Do a malware scan on your system.

 

[NadeemX]

83% background usage! GPU scoring in the 1%!

Do a malware scan on your system.

Just did a malware scan and apparently, I had some malware on my drives, but even after removing them all, the GPU is still performing at 1%.

 

[drivinfast247]

Just did a malware scan and apparently, I had some malware on my drives, but even after removing them all, the GPU is still performing at 1%.

Restart your PC and run UB test again. Link the results.

 

[NadeemX]

Restart your PC and run UB test again. Link the results.

Here's the benchmark after I restarted the PC: https://www.userbenchmark.com/UserRun/67253009

Still at 1% GPU percentile

 

[COLGeek]

Just did a malware scan and apparently, I had some malware on my drives, but even after removing them all, the GPU is still performing at 1%.

What app did you scan with?

Are all of your games/apps from legit sources?

 

[drivinfast247]

Here's the benchmark after I restarted the PC: https://www.userbenchmark.com/UserRun/67253009

Still at 1% GPU percentile

That looks much better. Download and install DDU, then run from safemode. After reboot, install latest Nvidia driver.

Also, you need to free up some space on the OS SSD.

Not sure how but you lost 11gb between UB runs.

 

[Zerk2012]

11 GB free on the C drive earlier you had 29GB.
I would trust 3dmark way before that junk site.

Just did a malware scan and apparently, I had some malware on my drives

you probably still have some.

 

[Bob.B]

Here's the benchmark after I restarted the PC: https://www.userbenchmark.com/UserRun/67253009

Still at 1% GPU percentile

If you run out of things to try consider updating the bios and the chipset driver if it's old.

 

[NadeemX]

What app did you scan with?

Are all of your games/apps from legit sources?

I scanned with windows defender and my games are from legit sources

 

[COLGeek]

Try scanning with Malwarebytes and Hitman Pro. Free/trial versions will suffice.

 

[NadeemX]

That looks much better. Download and install DDU, then run from safemode. After reboot, install latest Nvidia driver.

Also, you need to free up some space on the OS SSD.

Not sure how but you lost 11gb between UB runs.

I updated my bios and used DDU, as well as replaced a GPU power cable that was exposed and had burnt wires. But my GPU is now having constant frame drops in Fort nite when it used to be completely stable at around 144 FPS. Now I'm getting drops to 8 FPS even on the same settings.

 

[Phaaze88]

Get/run hwinfo.
Run your game(s) in windowed/bordless window. Adjust as needed so you can easily view hwinfo.
Have the following gpu info viewable:
Gpu temperature, gpu hot spot, memory junction, gpu power, rail powers, clocks...
All 5 of the Gpu Performance Limiters(you may have to click the drop-down arrow)...
Total gpu power, Pcie link speed

To post images here, you must go through an imagehosting site. Imgur.com, for example.

 

[drivinfast247]

I updated my bios and used DDU, as well as replaced a GPU power cable that was exposed and had burnt wires. But my GPU is now having constant frame drops in Fort nite when it used to be completely stable at around 144 FPS. Now I'm getting drops to 8 FPS even on the same settings.

Burnt wires is very bad! What cable did you replace it with?