Question My ethernet and WiFi don't work ?

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M7mdJan

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Jul 24, 2019
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I have recently changed my motherboard, CPU, GPU and ram, and keeping the same power supply, its been working fine for 2 months until 1 week ago my ethernet and wifi have suddenly working in my Pc
-I have tried trying another ethernet cable but still the same, the light of the ethernet is working but the system is not reading it.

  • I have resetted the motherboard by taking the battery out and put it again
  • I did format windows and install it all over again
  • I have updated the bios
  • I have tried repairing the ethernet drivers and it shows that the drivers connot be found

All those steps didn't work.

Motherboard: MSI Pro B650M-A WiFi
CPU: Ryzen 5 7600x
OS: Windows 11

My ethernet showed a smiliar problem during 2 months of using new components, which cannot be identified but after unplugging and plugging again it works.
My bluetooth works fine
So what is the problem and how it can be solved?
 
Ralston18

Ralston18

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Oct 11, 2014
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On your PC run "ipconfig /all" (without quotes) via the Command Prompt.

Copy and paste the full results here.

Make and model information: modem, router (or modem/router if combined)?

One immediate thought being that both the Ethenet network adapter and the wireless network adapter are enabled at the same time.

Only one or the other adapter should be enabled. Not both at the same - barring specific known reasons for doing so.
 
M

M7mdJan

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Ralston18 said:
On your PC run "ipconfig /all" (without quotes) via the Command Prompt.

Copy and paste the full results here.

Make and model information: modem, router (or modem/router if combined)?

One immediate thought being that both the Ethenet network adapter and the wireless network adapter are enabled at the same time.

Only one or the other adapter should be enabled. Not both at the same - barring specific known reasons for doing so.
Click to expand...
I just turned on my Pc and the ethernet worked for about 2 mins then it disappeared

I typed in command prompt

PS C:\Users\jojo> ipconfig/all
ipconfig/all : The term 'ipconfig/all' is not recognized as the name of a cmdlet, function, script file, or operable
program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:1
+ ipconfig/all
+ ~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (ipconfig/all:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException

PS C:\Users\jojo> ipconfig

Windows IP Configuration


Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
 
M

M7mdJan

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Ralston18 said:
A space is needed: "ipconfig /all"

Between the "g" and the "/"
Click to expand...
PS C:\Users\jojo> Ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-CA6415Q
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
 
Ralston18

Ralston18

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Oct 11, 2014
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Is that the full listing being provided by"ipconfig /all"?

Be sure that you scroll down further and that you copy/paste the entire results.

More information about "ipconfig" and what the results should be:

https://www.geeksforgeeks.org/networking-commands-for-troubleshooting-windows/

You can easily find other similar links. All that is needed for now is "ipconfig /all". Do not be tempted into using othe options.

You do not need to mask everything out - exception being if the User name or Host name reveals your identity.

(The above Host Name "DESKTOP.-CA6415Q" does not really reveal much. Delete the CA6415Q if you wish.)

= = = =

Here are the results from my PC. I have redacted (XXXXX) some things:

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows

PS C:\Users\XXXX> ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : XXXXXXX
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.XX.comcast.net

Ethernet adapter McCoole:

Connection-specific DNS Suffix . : hsd1.XX.comcast.net
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 8C-EC-4B-7E-7E-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.201(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, May 8, 2024 6:42:27 AM
Lease Expires . . . . . . . . . . : Thursday, May 16, 2024 6:42:26 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 74-40-BB-D5-2D-BE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Immediate objective is to look for and to correct network related configuration errors.
 
SkyNetRising

SkyNetRising

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Jan 4, 2016
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M7mdJan said:
I have recently changed my motherboard, CPU, GPU and ram, and keeping the same power supply, its been working fine for 2 months until 1 week ago my ethernet and wifi have suddenly working in my Pc
-I did format windows and install it all over again
Click to expand...
Can you show screenshot from Device Manager - network adapters section expanded?
(upload to imgur.com and post link)

You said, you reinstalled windows.
Did you install all the drivers from motherboard support site
chipset drivers? - these have to be installed first​
LAN drivers?​
wifi drivers?​
​
https://www.msi.com/Motherboard/PRO-B650M-A-WIFI/support#driver
 
M

M7mdJan

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Jul 24, 2019
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4,510
M

M7mdJan

Reputable
Jul 24, 2019
13
0
4,510
Ralston18 said:
Is that the full listing being provided by"ipconfig /all"?

Be sure that you scroll down further and that you copy/paste the entire results.

More information about "ipconfig" and what the results should be:

https://www.geeksforgeeks.org/networking-commands-for-troubleshooting-windows/

You can easily find other similar links. All that is needed for now is "ipconfig /all". Do not be tempted into using othe options.

You do not need to mask everything out - exception being if the User name or Host name reveals your identity.

(The above Host Name "DESKTOP.-CA6415Q" does not really reveal much. Delete the CA6415Q if you wish.)

= = = =

Here are the results from my PC. I have redacted (XXXXX) some things:

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows

PS C:\Users\XXXX> ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : XXXXXXX
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.XX.comcast.net

Ethernet adapter McCoole:

Connection-specific DNS Suffix . : hsd1.XX.comcast.net
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 8C-EC-4B-7E-7E-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.201(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, May 8, 2024 6:42:27 AM
Lease Expires . . . . . . . . . . : Thursday, May 16, 2024 6:42:26 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 74-40-BB-D5-2D-BE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Immediate objective is to look for and to correct network related configuration errors.
Click to expand...
https://imgur.com/a/AdKtTXw
View: https://imgur.com/gallery/AdKtTXw
This is everything, I didn't know i didn't copy everything i thought I did
 
Ralston18

Ralston18

Titan
Moderator
Oct 11, 2014
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Try this Microsoft link:

https://learn.microsoft.com/en-us/p...-netipconfiguration?view=windowsserver2022-ps

Use:

Get-NetIPConfiguration

Get-NetIPConfiguration -Detailed

Any results?

Objective simply being to use another tool (Powershell) to look for the network adapters.

Feel free to redact the ComputerName and network name (InterfaceAlias) if either one or both reveal personal information.

Do not try any other cmdlets


Results from my computer. Your results will be different.

XXXXX =redacted information

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows

PS C:\Users\XXXXX> Get-NetIPConfiguration -Detailed




ComputerName : XXXXXX
InterfaceAlias : XXXXX
InterfaceIndex : 12
InterfaceDescription : Realtek PCIe GbE Family Controller
NetCompartment.CompartmentId : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress : 8C-EC-4B-7E-7E-D4
NetAdapter.Status : Up
NetProfile.Name : Network
NetProfile.NetworkCategory : Private
NetProfile.IPv6Connectivity : NoTraffic
NetProfile.IPv4Connectivity : Internet
IPv4Address : 192.168.1.201
IPv4DefaultGateway : 192.168.1.1
NetIPv4Interface.NlMTU : 1500
NetIPv4Interface.DHCP : Enabled
DNSServer : 8.8.8.8
8.8.4.4

ComputerName : XXXXXX
InterfaceAlias : Bluetooth Network Connection
InterfaceIndex : 15
InterfaceDescription : Bluetooth Device (Personal Area Network)
NetCompartment.CompartmentId : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress : 74-40-BB-D5-2D-BE
NetAdapter.Status : Disconnected
 
M

M7mdJan

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Jul 24, 2019
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SkyNetRising said:
It looks like you have disabled lan and wifi adapters in BIOS.
They are not being detected in Device Manager.
So either disabled or they have failed.

You can install PCIE LAN adapter in a free PCIE slot.
Click to expand...
What if they have failed? Do i rma motherboard?
 
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