Question WiFi Driver Error when USB devices are connected.

[amrscore10]

I have an MSI Stealth 15m laptop and my wifi driver has been having issues. I have tried everything to fix it by uninstalling the driver and reinstalling a new one, by disabling and re enabling the driver but nothing fixes it. I realized that when I unplug my usb devices then restart my laptop then the wifi driver works again.

Anyone know a solution to this as I cannot use my mouse and external keyboard as they are connected through USB or else my Intel WiFi driver does not work.

 

[hedwar2011]

1) Have you tried resetting the USB ports and then seeing it allows functionality of your WIFI? Steps to do it can be located HERE.
2) How long has it been doing this to you?
3) Does it happen with ALL USB devices or just your keyboard/mouse?

 

[amrscore10]

1) Have you tried resetting the USB ports and then seeing it allows functionality of your WIFI? Steps to do it can be located HERE.
2) How long has it been doing this to you?
3) Does it happen with ALL USB devices or just your keyboard/mouse?

It started about 2 months ago randomly. I only have 2 USB devices plugged into my laptop, I’m not sure which one causes it as I cannot even fix the driver where my WiFi works.

 

[amrscore10]

It started about 2 months ago randomly. I only have 2 USB devices plugged into my laptop, I’m not sure which one causes it as I cannot even fix the driver where my WiFi works.

I cannot click your link that says “HERE”

 

[hedwar2011]

Sorry it went to this link:

USB devices may stop functioning correctly when multiple devices connected to the same USB hub go into selective suspend - Microsoft Support

This article provides methods for working around slow or unresponsive USB devices attached to the same hub.

support.microsoft.com