Recent content by NeweggSupport

Hello there, We are truly sorry to hear that the product you received may be defective. I would be happy to take a further look at your order details to see what options we have. Can you please send us a private message with your order number and email address used to make the purchase? Thanks...

Hey there, zeesheonline! I'm glad to hear that you're interested on purchasing from our site! In order to avoid any issues during our Order Verification process, we do require a valid Canadian billing and shipping address when placing the order. If you have any other questions or concerns...

Hey there! Thank you for bringing this to my attention. I will let my team know about this so we can investigate this. If you do require further assistance then please send a private message. Thank you, Nicholas [Newegg Support]

Hello Srinjoy. I can definitely shed some light on this. When ordering from our site the final price shows customs fees and applicable tax(gst/vat). There are instances where your country or region may require additional taxes and fees. Newegg would not be responsible for those fees and you...

Hello ejcharlton.ec, I'm so sorry to hear about your experience. Please send us a private message with your sales order information and I will look into this further. I hope to hear from you soon. Thank you, Rudy [Newegg Support]

Hey there, dolev_levy! I'm glad to see that you were able to snag a new card! Our fellow community members hit the nail on the head so thank you guys for that! When a free gift is offered, we must charge for the item before discounting it. Our system will split the payments, then apply a...

Hello there, I am sorry to hear about this and would like to assist. Please provide me with an order and I would be happy to assist. Looking forward to hearing from you! Thank you, Nicholas [Newegg Support]

Hello Machfelon, Thank you for taking the time to write about your most recent experience. I regret to hear of the missing item and would like to see what options we have to resolve this for you. Please feel free to email us at wecare@newegg.com with your order number and I will gladly see what...

Hello blazarcher, I'm sorry your video card no longer works. Please email us at wecare@newegg.com with your order number and details so we can better assist with your situation. In the subject title, please write "Attention: Darlene". Thank you, Darlene (Newegg Support)

Hello, I apologize if you received a defective product. Here is a link to our returns policy. http://bit.ly/2h6K1yg. If you require assistance setting up a return. please send us an email at wecare@newegg.com with the subject line “Attention to Patrick” along with your order number and a link to...

Hello Swerved_Dreds, Thank you for taking the time to reach out to us. I am including a link to our Australian site that you would be able to utilize and see what items we ship there; https://www.newegg.com/global/au/. If you have any further questions please feel free to email us at...