Recent content by tycomps

my question wasn't answered, how did they determine the drive was physically damaged? also can you post a link to others experiences with seagate data recovery, I can't find any searching this forum or the web- https://forums.tomshardware.com/search/656293/?q=seagate&o=relevance

was the clients drive under warranty, how old was it? what was the POH time? mine is 2 weeks old with a POH of 200. did they provide proof of why they said that the drive had been dropped? pictures of exterior damage, an internal 'drop' sensor, description of damage? your answer is the reason I...

will do. btw- how much for the bridge? : - )

there's one in every crowd it appears that not only am I getting free data recovery but also another 8tb drive along with the replacement - all free. Seagate chat today (does this count as 'in writing') You are now connected to Seagate - Renata 6:12 PM me: I'd like to know if the recovered...

it's under warranty, data recovery is free. as to how they do it check the link above.

called support, they checked sn (2 weeks old) and said it was under warranty and recovery would be free. they had me fill out the request form and click on prepaid to zero out the charge. trying to find out if they'll return my data on a new replacement of the same drive then I'll buy another WD...

sorry doesn't answer my question, I'm asking about the process seagate recovery uses.

after backing up 7.5tb of data to my new 8tb seagate external drive it started clicking and disconnected. still under warranty seagate will do data recovery for free. my question is how far will they go to recover data? will they rebuild the drive, remove the platter? the data is very important...

thought about power but I have a data center grade ups with a line filter. all three machines are virus free. I think I'm cursed- I bought three 8tb hd's (takes forever to recover the data then fix the corrupted images) and filled one with my images. it crashed yesterday, clicking. if seagate...

recovered 3tb of my most important images with icare. split them between 3 1tb drives. added another 1tb drive to save repaired images on. purchased stellar photo recovery/repair pro and during first scan the drive with the images and the empty one went raw. this is on a different machine and...

body count so far, 9 drives, 21tb total. some say format, some unallocated, some empty. any thoughts on correcting these conditions without giving them what they want? I have been using icare to recover data but it is very time consuming. any recommendations for faster recovery software?

switched all available drives to write caching and will be extremely careful disconnecting them. thought about a cloud but with about 20tb of data I'm not paying 2400 a year, buying 2 10tb usb 3 's.

have about twenty drives, files are duplicated on different drives. problem is multiple drive failures. at least 10 drives total about 15tb so far. I'm starting to look at my power though everything's on battery backup with line conditioners for drops.

folders aren't opening, said to be in use