Recent content by wardmatt

Thanks @g-unit1111. I am trying to acquire a new PSU to test with. I have also ordered a stick of 4gb RAM from the approved list to check that. Let me know if you think of anything else I can check while I wait for those. Best, Matt.

Hey Guys I have new build which is randomly shutting down e.g. power switches off and doesn't restart. I've read on here about the PSU being a common problem so I am trying to get hold of another one to check that, though I never had any problems on the PC I took the PSU from. In the...

Did you manage to resolve this issue?

Hey Jessica i have the same problem. Did you find a resolution? matt

We ended up getting a totally different motherboard and everything worked fine so it appears that we got 2 dud ASUS TUF Gaming X570-PLUS (WiFi) mobos.

So after trying multiple things including swapping out the memory (twice), replacing the mobo and not connecting the LAN, we finally got windows installed. However, the computer is still randomly freezing. When it freezes the mobo DRAM light comes on. Any suggestions on what to try next...

We purchased new RAM and the same problem occurs. Sometimes the mobo RAM warning light comes on, sometimes it doesn't, but during windows installation the PC freezes. The lights go off on the backlit keyboard and even the power and reset buttons stop functioning. I tried re-seating the...

OK so it looks like a memory issue but I need help determining if it is the RAM or the MOBO. BIOS is updated. We switched the keyboard out for one with lights. When the PC freezes all the lights go out on the keyboard. Then the mobo RAM warning light comes on. I have tried each 8GB...

Thanks for your patience rgd. CPU is a Ryzen 5 3600. I didn't know I could update BIOS without windows - just researched that and will try that this morning. XMP (AMP) is off. 2 sticks of 8gb RAM in the recommended slots. Will also try moving these around and test that out...

ASUS TUF X570-PLUS (Wi-Fi) Mobo MSI Ventus XS 1660 OC Edition Graphics Crucial Ballistix 16gb DDR4-3200 RAM Cooler Master Hyper 212 LED CPU Cooler Corsair Carbide 175R RGB Case

Hey folks Would really appreciate some assistance. I have a new build PC and am installing Windows 10 Pro. I get to the screen where it asks for my email address and password and when I am halfway through typing the password the whole computer freezes. Like totally freezes. Even...

So...I was able to resolve this by booting from Windows CD, selecting "Repair Computer", going to a DOS prompt and then used bootrec to repair the boot sector as described here: https://support.microsoft.com/en-us/kb/927392 In all honesty, I knew how to do this but just plain forgot! Once I...

Thanks D! There is no data on the drive, but didn't want to go through the hassle of having to re-validate all my software licenses with Microsoft and Adobe! I already ran a SMART test and I also ran the built in HP diagnostics and both showed no errors on the drive. I already tried attaching...

Hey guys Any help here really appreciated. I had a power surge which resulted in the following message when booting my PC: "No boot disk has been detected or the disk has failed". I attached the drive to a different computer and it was unreadable. I used EaseUS Partition Recovery and...

Turns out it was a faulty cable. My testing methodology was flawed as I used a different cable in configuration 2. Sorry and thanks for your help!